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- Tasks: Support individuals in housing needs and help them rebuild their lives.
- Company: Join Nacro’s CAS-2 team, making a real impact in the community.
- Benefits: Flexible working options, competitive pay, and generous sick leave.
- Why this job: Gain insight into the criminal justice system while helping others thrive.
- Qualifications: Resilience, problem-solving skills, and a passion for supporting people.
- Other info: Opportunities for personal growth and development in a rewarding environment.
The predicted salary is between 28800 - 43200 £ per year.
Join Nacro’s CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives. Due to significant service expansion, we are actively seeking more candidates for CAS-2 Housing Support Worker positions.
Location: Lancaster (Covering the Lancashire area)
Job Type: Full Time – Permanent
Working Hours: 40 hours per week (including 5 hours paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday‑Friday and Saturday 09.00‑17:00 on a rolling rotational basis.
This role is part of the Community Accommodation with Support, Tier 2 (CAS‑2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium‑risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re‑establish (crime‑free) independent lives.
Role Overview
As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing‑related matters.
- Collaboration: Work alongside probation services, court staff and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work‑life balance.
- Problem‑solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
- Strong interest in engaging with people, adapting communication styles and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
- Full UK driving licence.
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
- Enhanced DBS check and Prison Clearance required.
Occupational sick pay exceeding statutory requirements.
Flexible working options, including the ability to work from home between property visits and manage your meetings with service users around personal constraints.
We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. Please note that this role does not offer eligibility for visa sponsorship. Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Get to know the company! Research Nacro and their CAS-2 programme. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give your application a nice boost.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios related to housing support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a positive impact in the community.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Support Worker role. We want to see how you can make a difference in the lives of service users!
Showcase Your Passion: Let your enthusiasm for helping others shine through in your written application. We’re looking for individuals who are genuinely interested in supporting people and making a positive impact in the community.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and qualifications, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Housing Support Worker position.
How to prepare for a job interview at Nacro
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Support Worker. Familiarise yourself with the criminal justice system and how it relates to housing support. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Skills
Think about specific examples from your past experiences that demonstrate your problem-solving abilities, emotional intelligence, and teamwork. Be ready to discuss how you've successfully supported individuals in challenging situations, as this is crucial for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, the challenges faced in the role, or how success is measured. It shows you're engaged and serious about making a positive impact.
✨Be Yourself
Authenticity goes a long way! Let your personality shine through during the interview. Share your passion for helping others and your commitment to supporting service users. Remember, they’re looking for someone who fits well with their mission and values.
