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- Tasks: Support individuals in housing needs and collaborate with various services to create positive outcomes.
- Company: Join Nacro’s CAS-2 team, making a real difference in the community.
- Benefits: Enjoy 25 days holiday, flexible working, and competitive pay.
- Why this job: Gain insight into the criminal justice system while helping others change their lives.
- Qualifications: Strong communication skills and a passion for supporting people.
- Other info: Ongoing interviews for multiple roles; apply now to start your rewarding career!
The predicted salary is between 22500 - 27000 £ per year.
Join Nacro’s CAS‑2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Location: Portsmouth (covering Portsmouth and Southampton)
Salary: £26,584 Per Annum (Base salary £25,584 + £1,000 Unsociable Hours)
Job Type: Full‑Time, Permanent
Working Hours: 40 hours per week (including 5 hours paid lunch break). Shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday‑Friday and Saturday 09:00‑17:00 on a rolling rotational basis.
Role Overview
As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing‑related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work‑life balance.
- Problem‑solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
Essential Requirements
- Full UK driving licence.
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
- Enhanced DBS check and Prison Clearance required.
Benefits
- 25 days holiday + bank holidays.
- Occupational sick pay exceeding statutory requirements.
- Flexible working options, including the ability to work from home between property visits and manage your meetings with service users around personal constraints.
Ready to Make a Difference?
Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
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Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Get to know the company! Research Nacro and their mission. When you understand their values, you can tailor your conversation during interviews to show how you align with their goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing support and the criminal justice system. Role-play with a friend or use our resources to boost your confidence.
✨Tip Number 3
Show your passion! During the interview, share personal stories or experiences that highlight your commitment to helping others. This will make you stand out as a candidate who truly cares.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to engage with people and solve problems.
Showcase Your Passion: Let us know why you’re excited about working in the criminal justice system and helping service users. Share any personal experiences or motivations that drive your interest in this field.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily see how you fit the role and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Nacro
✨Know Your Stuff
Familiarise yourself with Nacro’s mission and the role of a Housing Support Worker. Understand the criminal justice system and how it relates to housing support. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples that highlight your problem-solving abilities and emotional intelligence. Think of situations where you've successfully supported others or managed multiple priorities, as these are key qualities for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, shift patterns, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
✨Be Yourself
Let your personality shine through during the interview. Nacro values resilience and teamwork, so don’t hesitate to share your experiences and how you connect with people. Authenticity can make a lasting impression!
