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- Tasks: Support individuals in housing needs and help them build crime-free lives.
- Company: Join Nacro’s CAS-2 team, making a real impact in the community.
- Benefits: Enjoy 25 days holiday, flexible working, and occupational sick pay.
- Why this job: Gain insight into the criminal justice system while changing lives for the better.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Perfect for resilient problem-solvers who thrive in a collaborative environment.
The predicted salary is between 26584 - 26584 £ per year.
Join Nacro’s CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Due to significant service expansion, we are actively seeking more candidates for CAS-2 Housing Support Worker positions.
Location: Portsmouth (covering Portsmouth and Southampton)
Salary: £26,584 Per Annum (Base salary £25,584 + £1,000 Unsociable Hours)
Job Type: Full-Time, Permanent
Working Hours: 40 hours per week (including 5 hours paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09.00 -17:00 on a rolling rotational basis.
This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Role Overview: As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities:
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities:
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
Essential Requirements:
- Full UK driving license
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
- Enhanced DBS check and Prison Clearance required.
Benefits:
- 25 days holiday + bank holidays.
- Occupational sick pay exceeding statutory requirements.
- Flexible working options, including the ability to work from home between property visits and manage your meetings with service users around personal constraints.
We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK. Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
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Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Get to know the company! Research Nacro and their CAS-2 programme. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give your application a nice boost.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios related to housing support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a positive impact in the community.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to engage with people and solve problems.
Showcase Your Passion: Let us know why you're interested in working with Nacro and the criminal justice system. Share any personal experiences or motivations that drive you to help others change their lives, as this will resonate with our mission.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see how you fit the role and what you can bring to the team.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is received directly by us and allows you to easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Nacro
✨Know Your Stuff
Familiarise yourself with Nacro’s mission and the CAS-2 programme. Understand how the role of a Housing Support Worker fits into the wider criminal justice system. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples that highlight your problem-solving abilities, emotional intelligence, and teamwork. Think of specific situations where you've successfully supported others or managed multiple priorities, as these are key qualities for this role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role, team dynamics, and the challenges faced in housing support. This not only demonstrates your enthusiasm but also helps you gauge if the position is the right fit for you.
✨Be Yourself
Authenticity goes a long way! Share your personal experiences and motivations for wanting to work in this field. If you have lived experience in the criminal justice system, don’t hesitate to discuss how it shapes your perspective and approach.
