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- Tasks: Support individuals in housing needs and help them build crime-free lives.
- Company: Join Nacro, a leading organisation in criminal justice support.
- Benefits: Enjoy 25 days holiday, flexible working, and occupational sick pay.
- Why this job: Make a real difference in people's lives while gaining insight into the justice system.
- Qualifications: Resilience, problem-solving skills, and a passion for helping others.
- Other info: Great career growth opportunities and welcoming to diverse backgrounds.
Join Nacro’s CAS-2team:Get an excellent grounding in the criminal justice system and the reward of helping people change theirlives.
Due to significant service expansion, we are actively seeking more candidates forCAS-2 Housing Support Worker positions.
Location: Bangor
( Bangor Gwynedd – Wales )
Job Type: Part time- Permanent
Working Hours: 20 hours per week (including 5 hours paid lunch break) , shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09.00 -17:00 on a rolling rotational basis.
This role is part of theCommunity Accommodation with Support, Tier 2 (CAS-2)programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Role Overview:As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities:
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management:Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration:Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solverswho enjoy thinking creatively to overcome challenges.
- Emotionally intelligent peoplewho understand and respond to human behaviour.
- Team playerseager to collaborate and contribute positively.
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
- Full UK driving license
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
- Enhanced DBS check and Prison Clearance required.
- 25 days holiday + bank holidays.
- Occupational sick pay exceeding statutory requirements.
- Flexible working options, including the ability to work from home between property visits and manage your meetings with service users around personal constraints.
For further information about the role, please click here.
Notes: We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
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Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Get to know the company! Research Nacro and their CAS-2 programme. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Housing Support Worker.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated resilience, problem-solving, and teamwork. This will help you shine when discussing how you can support service users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a positive impact in the community.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to support service users and work collaboratively.
Showcase Your Passion: Let us see your enthusiasm for helping others and making a difference in the community. Share any personal experiences or motivations that drive you to work in the criminal justice system and housing support.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll have access to all the latest updates about the role and our organisation.
How to prepare for a job interview at Nacro
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Support Worker. Familiarise yourself with the key tasks like assessing support needs and collaborating with probation services. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Resilience
This role requires a resilient individual who can maintain a healthy work-life balance. Be prepared to share examples from your past experiences where you've successfully navigated challenges or supported others through tough times. Highlighting your problem-solving skills will impress the interviewers.
✨Emphasise Teamwork and Communication
As a Housing Support Worker, you'll need to collaborate effectively with various stakeholders. During the interview, discuss your experience working in teams and how you adapt your communication style to engage with different people. This shows that you’re a team player who values collaboration.
✨Prepare Questions About the Organisation
Interviews are a two-way street! Prepare thoughtful questions about Nacro’s mission and the CAS-2 programme. This not only shows your genuine interest in the organisation but also gives you insight into how you can contribute to their goals and support service users effectively.
