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- Tasks: Support individuals in housing needs and help them build crime-free lives.
- Company: Join Nacro, a leading organisation in criminal justice support.
- Benefits: Enjoy 25 days holiday, flexible working, and occupational sick pay.
- Why this job: Make a real difference in people's lives while gaining insight into the justice system.
- Qualifications: Resilience, problem-solving skills, and a passion for helping others.
- Other info: Great career growth opportunities and welcoming to diverse backgrounds.
Housing support worker
Please note that this role is NOT a personal care role.
Join Nacro’s CAS-2team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Location: Bangor
Job Type: Part time, Permanent
Salary: ÂŁ26,584 Per Annum (Base salary ÂŁ25,584 + ÂŁ1,000 Unsociable Hours) (Pro rata as this is a part time role)
Working Hours: 20 hours per week (including paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09.00 -17:00 on a rolling rotational basis.
Enhanced DBS check and Prison Clearance required.
Full Driving license and access to car required:
This role has an “essential travel” requirement. Should you choose to use your own vehicle to meet this requirement, please note that Nacro’s Driving for Work Policy requires all staff who drive for work purposes to have full business use insurance cover for their vehicle.
Nacro does not reimburse any additional insurance premium costs, as these are already covered within the Inland Revenue mileage expense rate (currently 45p per mile).
This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Role Overview:
As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities:
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities:
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel)–internal systems training provided.
For the Nacro Candidate pack please click here
For further information about the role please click here.
At Nacro, we believe in the power of a diverse and inclusive team. We welcome applications from people of all backgrounds, including those with criminal records and first‑hand experience of the criminal justice system. All applications are assessed on merit.
Vetting Requirements
Due to working with adults in a custodial setting, this role is subject to an Enhanced DBS check against the adult workforce and prison clearance.
Having a criminal record will not preclude your success in this role; any criminal record information will be subject to a fair and proportionate assessment. If you would like advice about applying for work with a criminal record, please contact our confidential Criminal Record Support Service on 0300 123 1999 or by email at helpline@nacro.org.uk.
Visa Sponsorship
Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK. Applicants must have the right to work in the UK\’\’
https://www.gov.uk/ The best place to find government services and information
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Housing support worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing support worker
✨Tip Number 1
Get to know the company! Research Nacro and their CAS-2 programme. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Housing Support Worker.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated resilience, problem-solving, and teamwork. This will help you shine when discussing how you can support service users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a positive impact in the community.
We think you need these skills to ace Housing support worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to support service users and work collaboratively.
Showcase Your Passion: Let us see your enthusiasm for helping others and making a difference in the community. Share any personal experiences or motivations that drive you to work in the criminal justice system and housing support.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll have access to all the latest updates about the role and our organisation.
How to prepare for a job interview at Nacro
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Support Worker. Familiarise yourself with the key tasks like assessing support needs and collaborating with probation services. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Resilience
This role requires a resilient individual who can maintain a healthy work-life balance. Be prepared to share examples from your past experiences where you've successfully navigated challenges or supported others through tough times. Highlighting your problem-solving skills will impress the interviewers.
✨Emphasise Teamwork and Communication
As a Housing Support Worker, you'll need to collaborate effectively with various stakeholders. During the interview, discuss your experience working in teams and how you adapt your communication style to engage with different people. This shows that you’re a team player who values collaboration.
✨Prepare Questions About the Organisation
Interviews are a two-way street! Prepare thoughtful questions about Nacro’s mission and the CAS-2 programme. This not only shows your genuine interest in the organisation but also gives you insight into how you can contribute to their goals and support service users effectively.
