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For Companies At a Glance
- Tasks: Support individuals in housing needs and manage properties to ensure safety and compliance.
- Company: Join Nacro, a leading organisation transforming lives through housing support in the criminal justice system.
- Benefits: Enjoy 25 days holiday, flexible working options, and generous sick pay.
- Why this job: Make a real impact by helping people reintegrate into society and live crime-free lives.
- Qualifications: Must have a full UK driving license, vehicle access, and strong communication skills.
- Other info: Open to applicants with lived experience in the criminal justice system; ongoing interviews for multiple roles.
The predicted salary is between 26584 - 26584 £ per year.
Overview
Housing Support Worker
Join Nacro’s CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Due to significant service expansion, we are actively seeking more candidates for CAS-2 Housing Support Worker positions.
Location: Bangor
Salary: £26,584 Per Annum pro rata (Base salary £25,584 + £1,000 Unsociable Hours)
Job Type: Part time – Permanent
Working Hours: 20 hours per week (including 5 hours paid lunch break). Shift patterns and flexibility will be discussed during the interview. The contract is between 08:00 and 22:00 Monday – Friday and Saturday 09:00 – 17:00 on a rolling rotational basis.
This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Responsibilities
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
Essential Requirements
- Full UK driving license
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
- Enhanced DBS check and Prison Clearance required.
Benefits
- 25 days holiday + bank holidays.
- Occupational sick pay exceeding statutory requirements.
- Flexible working options, including the ability to work from home between property visits and manage your meetings with service users around personal constraints.
For the Nacro Candidate pack please click here
For further information about the role, please click here.
Notes: We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
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Housing Officer employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the criminal justice system and housing support services. Understanding the challenges faced by service users will help you demonstrate your empathy and problem-solving skills during the interview.
✨Tip Number 2
Network with professionals in the field of housing support and criminal justice. Attend relevant workshops or seminars to meet people who can provide insights and potentially refer you to opportunities within Nacro.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals or managed challenging situations. This will showcase your resilience and emotional intelligence, which are key qualities for this role.
✨Tip Number 4
Be ready to talk about your organisational skills and how you manage multiple priorities. Think of examples from your past experiences that highlight your ability to balance various tasks effectively, as this is crucial for a Housing Officer.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Housing Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in housing support or related fields. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving and organisational skills.
Write a Strong Cover Letter: Your cover letter should express your passion for helping others and your understanding of the criminal justice system. Mention specific experiences that showcase your ability to engage with service users and work collaboratively with other agencies.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nacro
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Support Worker. Be prepared to discuss how your skills and experiences align with supporting service users and managing properties.
✨Showcase Your Problem-Solving Skills
Since the role requires creative problem-solving, think of examples from your past where you've successfully navigated challenges. Be ready to share these during the interview to demonstrate your ability to think on your feet.
✨Emphasise Emotional Intelligence
This position involves working closely with individuals in sensitive situations. Highlight your emotional intelligence by discussing how you adapt your communication style to meet the needs of different people and how you handle difficult conversations.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, support structures, and the specific challenges faced in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
