At a Glance
- Tasks: Support young people at risk of homelessness and help them achieve independence.
- Company: Nacro, a leading charity focused on education, housing, and wellbeing.
- Benefits: Competitive salary, career progression, and professional development opportunities.
- Other info: Join a diverse team committed to creating lasting change.
- Why this job: Make a real difference in the lives of vulnerable young people.
- Qualifications: Experience in support work and a passion for helping others.
The predicted salary is between 28107 - 28107 £ per year.
£28,107 Per Annum
Full Time - Permanent
37.5 Per Week
Essex - Harlow
Enhanced DBS requirement
This role does not offer eligibility for visa sponsorship.
This role offers a starting salary within Nacro’s pay structure of £26,807 plus unsociable hour working allowances with expected progression to £27,477 plus unsociable working allowances within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side. That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change. We see your future, whatever the past.
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle with business insurance are essential.
Would you like to be part of a new and growing team of Support workers working with Young People? You will have your own caseload of young people, maintaining oversight of their progress from the point of service entry through to service exit and independence. It’s a flexible model in which we aim to provide the ‘right help at the right time’, underpinned by a trauma-informed approach. Our mantra is “No decision about you without you!”
We are currently recruiting for staff to join our exciting new service where you will be working with:
- Young people aged 16 and 17 years old at risk of homelessness.
- Care Leavers aged 18-21
- Vulnerable young parents up to the age of 21
- Other vulnerable 18–21-year-olds
Who are we looking for?
An experienced candidate to support our service users, supporting them to source move on accommodation, helping with benefits, financial concerns, employment and training opportunities as well as to address offending behaviour issues and liaise with offender managers and 3rd party agencies to provide cohesive support.
Your role will be to improve the lives of young people using the service by providing direct housing related support services in conjunction with Nacro housing and property management. You’ll be working with external agencies with the aim of achieving successful move on and other measurable outcomes.
Duties and responsibilities include but are not limited to:
- Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required.
- The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements.
- Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure.
- Ensure that routine property maintenance and damage is reported promptly to maintenance staff.
Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.
Nacro is fair and inclusive employer. At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or helpline@nacro.org.uk
High Needs Support Worker employer: Nacro
Nacro is an exceptional employer dedicated to making a meaningful impact in the lives of young people in Harlow. With a strong commitment to professional development, transparent pay progression, and a supportive work culture, employees are empowered to grow while working collaboratively to provide essential services. Join us in our mission to create lasting change and support vulnerable individuals in achieving their goals.
StudySmarter Expert Advice🤫
We think this is how you could land High Needs Support Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Nacro.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Nacro!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Nacro, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Nacro or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace High Needs Support Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Nacro:Before hitting send, make sure to tailor your application specifically to Nacro! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Nacro
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
