At a Glance
- Tasks: Lead stakeholder engagement and build strong relationships to secure properties for Nacro's services.
- Company: Join Nacro, a champion for education, housing, and wellbeing.
- Benefits: Competitive salary, transparent progression, hybrid work, and professional development opportunities.
- Other info: Inclusive workplace that values diversity and supports continuous learning.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong communication, strategic thinking, and people management skills required.
The predicted salary is between 37581 - 38708 £ per year.
Contract: Fixed Full-time - Fixed term until 25/11/2027
Location: Birmingham
Hybrid: 2 days' work from Birmingham Edmund House Office and 3 days' work from home.
DBS requirement: Basic DBS check required.
This role offers a starting salary within Nacro's pay structure of £37,581 pro rata entry point, with expected progression to £38,708 pro rata established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro's pay framework provides transparent progression points and supports ongoing professional development and career growth.
We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side. That is why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it is why we fight for their voices to be heard and campaign together to create lasting change. We see your future, whatever the past.
This role is a strategic stakeholder engagement and performance support position within Nacro's Housing and Property Leasing service, supporting the wider Property Leasing function by building and maintaining strong relationships with landlords, investors, property providers and other stakeholders to secure a dynamic supply of properties and bedspaces across Nacro's services. It involves shaping stakeholder engagement plans, marketing and communications, data-led targeting, complaints coordination, partnership development and continuous improvement across Nacro's property portfolio. This role also includes a people management element, leading a small team and supporting delivery against organisational priorities, compliance requirements and service objectives.
Key Responsibilities:
- Stakeholder Engagement, Communications & Insight: Deliver the stakeholder engagement and communications plan, providing insight and analysis to inform engagement strategies and business decisions. Use operational data to identify trends, risks, and opportunities, ensuring engagement activity is targeted and effective.
- Strategic Planning & Stakeholder Relationships: Identify and develop new stakeholder and property partnership opportunities to support organisational growth. Build and maintain strong relationships with investors, landlords, agents, and other key stakeholders across England and Wales. Contribute evidence and insight to the Strategic Property Leasing Plan and support stakeholder engagement activities across the leasing function.
- Business Development & Leadership: Manage agreed budgets, resources, and performance targets. Develop engagement and marketing materials in partnership with the central marketing team. Contribute to organisational projects, providing strategic advice and leading employees to deliver business objectives.
- Operational Excellence & Governance: Drive continuous improvement by identifying best practice, improving processes, and supporting innovation across the property leasing function. Ensure compliance with health and safety, contractual, regulatory, and governance requirements, supporting audits and quality assurance. Work collaboratively across directorates and deputise for the Property Leasing Engagement and Performance Manager as required.
- People Management: Lead, develop, and motivate a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement. Set objectives, manage performance, support employee development, and oversee recruitment and employee relations in line with organisational policies. Ensure consistent performance and service standards across geographically dispersed teams.
About you:
You are a confident and collaborative leader who builds strong relationships and communicates with impact. You use data and insight to inform decisions, think strategically, and balance competing priorities with sound judgement. You are skilled at influencing stakeholders, driving continuous improvement, and delivering high-quality outcomes. You lead and develop others, fostering an inclusive, high-performing culture where innovation and collaboration thrive. You demonstrate commercial awareness, professionalism, resilience, and integrity in everything you do. You are committed to equality, diversity and inclusion, maintain high standards of governance and compliance, and embrace change with a focus on continuous learning and improvement. Proven ability to build and maintain effective relationships with internal and external stakeholders at all levels. Excellent verbal and written communication, presentation and negotiation skills. Strong problem-solving skills with the ability to influence decision-making and resolve complex issues. Strong knowledge of stakeholder engagement strategies, governance and best practice. Ability to work collaboratively across teams and senior leadership groups.
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 03001231999 or helpline@nacro.org.uk.
Leasing Stakeholder Engagement Lead in Birmingham employer: Nacro
Nacro is an excellent employer, offering a supportive and inclusive work culture that prioritises professional development and employee growth. As a Service Lead in the East of England, you will have the opportunity to make a meaningful impact in the community while enjoying competitive salary progression and the chance to lead a dedicated team of Support Workers.
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Stakeholder Engagement Lead in Birmingham
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Nacro.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Nacro.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Nacro.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Nacro. Apply directly through us to stand out!
We think you need these skills to ace Leasing Stakeholder Engagement Lead in Birmingham
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Nacro. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Leasing Stakeholder Engagement Lead, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Nacro
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Nacro. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
