Client Service Executive - Insurance in Swansea

Overview

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an

Insurance Account Handler within our friendly team based in Swansea.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!), earn a basic salary relative to your experience, and a generous bonus structure.

You'll also be rewarded with the great benefits of working with the UK's largest independent Insurance Brokers.

We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise.

This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

Responsibilities

• Support a designated client portfolio as the first point of contact, building strong relationships and addressing queries as they arise.
• Collaborate with colleagues to deliver excellent service and maintain client satisfaction.
• Proactively manage client needs and seek opportunities to add value to their coverage and service.

Qualifications and attributes

• Experience in the Insurance industry is essential.
• Ability to bring your best self to work every day to give clients the best possible experience.
• Proactive mindset, initiative, and entrepreneurial spirit.
• Willingness to learn and curiosity; opportunities to gain qualifications to enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face; prior customer service experience is important.
• Team-oriented, positive, engaging, collaborative, and adaptable to change.
• Demonstrates honesty and integrity, essential within a financially regulated organisation.

Benefits

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain CII or ACII qualifications to boost knowledge and career prospects
• Pension scheme for retirement
• 24-hour support for physical and mental wellbeing
• 1 day paid volunteering to give back to communities
• The Spotlight Awards, recognizing top talent across the group

Everywhere is an equal opportunities employer with a commitment to diversity, equity and inclusion; we provide a working environment that is free from discrimination, inclusive, and empowering for our people to bring their whole selves to work.

Employment checks

If your application is successful, we will conduct relevant employment checks prior to you commencing employment.

These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

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