At a Glance
- Tasks: Support clients with queries and build strong relationships in a dynamic environment.
- Company: Join a friendly team at Everywhen, committed to your wellbeing and growth.
- Benefits: 26 days holiday, career progression, CII qualifications, and 24-hour wellbeing support.
- Other info: Enjoy a supportive culture with opportunities for volunteering and recognition through Spotlight Awards.
- Why this job: Make a real impact by providing excellent customer service and building lasting client relationships.
- Qualifications: Experience in customer service and a proactive, positive attitude.
The predicted salary is between 25000 - 30000 € per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Personal Lines Insurance Account Handler within our friendly team based in Blackpool.
Role Overview
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. Please note this role requires you to work 1 in 4 Saturdays.
What We’re Looking For
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be.
Benefits
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it's time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Why Join Us
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. So, what are you waiting for? Apply today and one of our team will be in touch.
Equal Opportunities Statement
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Personal Lines - Insurance Account Handler in Leeds employer: NACBA
At Everywhen, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in the heart of Blackpool. With generous benefits such as 26 days of holiday plus bank holidays, opportunities for career progression, and a commitment to employee wellbeing, we empower our team members to thrive both personally and professionally. Join us to be part of a dynamic family that values your contributions and fosters growth through training and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Lines - Insurance Account Handler in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and relationship-building. We all know how important it is to show off your proactive attitude and entrepreneurial spirit, so get ready to share examples from your past experiences!
✨Tip Number 3
Don’t forget to showcase your personality! Employers love candidates who can bring their best self to work. Be engaging and positive during your interactions, whether it's over the phone or via email.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows us you’re genuinely interested in joining our Everywhen family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Personal Lines - Insurance Account Handler in Leeds
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in the insurance industry. We want to see how you've built relationships with clients and handled queries in the past. This will help us understand how you can bring your best self to our team!
Be Proactive:In your application, demonstrate your proactive nature. Share examples of how you've taken initiative in previous roles. We love seeing that entrepreneurial spirit, so don’t hold back!
Tailor Your Application:Take a moment to tailor your application to the role. Use language from the job description to show us you’re a great fit for the Personal Lines Insurance Account Handler position. It’ll make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get in touch with you quickly. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at NACBA
✨Know Your Insurance Stuff
Brush up on your knowledge of personal lines insurance. Be ready to discuss different types of policies and how they work. This shows you’re not just a candidate, but someone who understands the industry and can provide valuable insights.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you built strong relationships with clients or resolved tricky issues. This will demonstrate your ability to connect with clients, which is key for this role.
✨Be Proactive and Engaging
During the interview, don’t just wait for questions—ask insightful ones! Show your enthusiasm for the role and the company. This proactive approach reflects the entrepreneurial spirit they’re looking for and helps you stand out.
✨Emphasise Teamwork and Adaptability
Share stories that highlight your ability to work well in a team and adapt to changes. The role requires resilience, so mentioning how you’ve successfully navigated challenges in the past will resonate well with the interviewers.
