At a Glance
- Tasks: Support the Account Executive in managing real estate insurance clients and their portfolios.
- Company: Join the UK's largest independent insurance broker in Leicester.
- Benefits: 26 days holiday, career progression, CII qualifications, and mental wellbeing support.
- Other info: Inclusive workplace with a focus on diversity and personal development.
- Why this job: Kickstart your career in a dynamic environment with opportunities to learn and grow.
- Qualifications: Background in insurance or customer service, excellent communication skills, and a proactive attitude.
The predicted salary is between 25000 - 32000 € per year.
Kick start your career in Real Estate Insurance Account Management! We have an exciting opportunity for you to join the UK's largest independent insurance broker in Leicester. This role is ideal for someone early in their career who enjoys building relationships, staying organized, and delivering client service.
The Junior Account Handler provides office-based support to the Account Executive within the Real Estate team, assisting with the day-to-day management of a portfolio of property and real estate clients. This includes supporting the renewal process by ensuring all required actions, documentation, and information are prepared accurately and on time.
Key Responsibilities- Ensure the smooth running of the assigned portfolio on a day-to-day basis
- Develop, maintain and cultivate constructive and professional relationships with clients and insurers at all levels
- Be the first point of contact for routine client and insurer/provider queries, escalating more complex issues where appropriate
- Independently respond to queries from both clients and insurers in a proactive manner, while keeping consultants informed as appropriate
- Coordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries
- Prepare template client reports as requested by the Account Executive
- Resolve any identified discrepancies in provider documentation before sending to clients
- Periodically attend client meetings with the Account Executive, subject to agreement of the Account Handler Team Leader and team resourcing
- Maintain client records and data in line with Everywhen systems and protocols
- Provide a proactive professional telephone handling service for both internal and external contracts, including clients, providers and Everywhen colleagues
- Background in Insurance – Either at an Insurer or Broker
- Background in Customer Service/Sales
- Excellent communication and interpersonal skills
- Proactive attitude, with the ability to use initiative
- Excellent organisational skills
- The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail
- Effective teamwork skills
- Influencing and negotiation skills
- Oral and written communication skills
- Commercial awareness
- Willingness to learn
- Resilience to deal with problems and constructive criticism
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Everywhen family
- Opportunity to gain CII or ACII qualifications
- Pensions scheme
- 24-hour support for physical and mental wellbeing
- 1 day paid volunteering day
- The Spotlight Awards to recognize talent across the group
Everywhen is an equal opportunities employer, with a growing diversity, equity and inclusion strategy. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Junior Account Handler - Insurance employer: NACBA
Join the UK's largest independent insurance broker in Leicester, where you can kick start your career in Real Estate Insurance Account Management. With a supportive work culture that prioritises employee growth through opportunities for professional qualifications and a commitment to diversity and inclusion, Everywhen offers a rewarding environment for those eager to build relationships and develop their skills. Enjoy generous benefits including 26 days of holiday, a pensions scheme, and dedicated support for your wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Handler - Insurance
✨Network Like a Pro
Get out there and start networking! Attend industry events, join online forums, or connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. Show off your communication skills and be ready to discuss how your background in insurance and customer service makes you the perfect fit for the Junior Account Handler role.
✨Follow Up
After an interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. A little follow-up can go a long way in making a positive impression.
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance of landing that job! We love seeing applications come in from motivated candidates who are eager to join our team.
We think you need these skills to ace Junior Account Handler - Insurance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior Account Handler role. Highlight any background in insurance or customer service, as well as your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your proactive attitude and communication skills make you a great fit for us. Keep it friendly and professional!
Showcase Your Team Spirit:Since teamwork is key in this role, mention any experiences where you've successfully collaborated with others. Whether it's in a work setting or during your studies, we love to see how you can contribute to our supportive environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get back to you quickly. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at NACBA
✨Know Your Insurance Basics
Before the interview, brush up on your knowledge of insurance principles, especially in real estate. Understanding key terms and processes will help you speak confidently about the industry and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Junior Account Handler, you'll need to communicate effectively with clients and insurers. Prepare examples from your past experiences where you've successfully handled queries or built relationships. This will demonstrate your interpersonal skills and proactive attitude.
✨Organise Your Thoughts
Given the importance of organisation in this role, practice articulating how you manage tasks and prioritise responsibilities. You might want to prepare a brief overview of how you would handle a typical day-to-day scenario in account management.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
