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- Tasks: Provide top-notch service to clients and manage their insurance needs.
- Company: Join Aon, a leading global insurance firm with a supportive culture.
- Benefits: Hybrid work model, structured training, and career development opportunities.
- Other info: Enjoy a dynamic environment with strong job satisfaction and support.
- Why this job: Be part of a collaborative team that values your growth and success.
- Qualifications: Experience in commercial insurance is a plus; eagerness to learn is essential.
The predicted salary is between 30000 - 40000 £ per year.
Aon's UK Retail business is currently recruiting a Client Service Advisor to join our Aon Global Client Network (AGCN) team. This is a hybrid role, offering the flexibility to work both virtually and from our Chelmsford office.
What the day will look like:
- Provide the highest level of service to each assigned Client in line with the agreed SoSA and fully understand the Client's business and insurance requirements.
- Formulate questionnaires, reports, presentations and any other client documents as required including visits to Clients.
- Communicate terms of settlement to Client, ensure premiums are debited (and allocated appropriately where vital) and assist with maintenance of credit control standards.
- Comply with regulatory and other standards as advised by line management.
- Understand and follow ICOBS rules, Sarbanes Oxley, BiPar and Aon business procedures.
- Update Aon systems (such as acting documents, Acturis) per agreed parameters and identify improvements in Client risk the cover, service and industry knowledge that a specific Insurer could deliver to them.
- Co‑ordinate global programmes and effectively connect with the global network and Global Risks.
- Provide ongoing communication with the client following queries/alterations and ensure the Client is kept appraised of developments.
- Identify revenue development opportunities on allocated Client accounts and make recommendations.
- See opportunities for revenue growth using knowledge of products/services in the wider Aon community.
How this opportunity is different:
You’ll join a highly engaged and collaborative team known for strong levels of job satisfaction and support. The Aon Global Client Network has a proven track record of investing in its people, with a clear focus on development through structured training, coaching and ongoing support. You’ll be encouraged to grow your skills, broaden your experience and work towards your long‑term career goals within Aon.
Skills and experience that will lead to success:
- Experience within commercial insurance is desirable and will be an advantage.
- Currently working towards, or with a genuine desire to undertake, professional insurance qualifications.
- Highly organised, with the ability to prioritise workload, manage multiple tasks and deliver work accurately and on time.
- A strong understanding of FCA principles and procedures is desirable.
Insurance Client Service Advisor - Aon Global Client Network employer: NACBA
Contact Detail:
NACBA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Client Service Advisor - Aon Global Client Network
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aon through LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Service Advisor role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding Aon's values and the specifics of the AGCN team. Think about how your skills align with their focus on client service and revenue growth. We want to see you shine, so practice articulating your experience in commercial insurance and how it relates to the role.
✨Tip Number 3
Showcase your organisational skills! During the interview, be ready to discuss how you manage multiple tasks and prioritise your workload. Use examples from your past experiences to illustrate your ability to deliver work accurately and on time, just like Aon expects.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm for the role. And remember, apply through our website for the best chance at getting noticed!
We think you need these skills to ace Insurance Client Service Advisor - Aon Global Client Network
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Service Advisor role. Highlight your experience in commercial insurance and any relevant qualifications, as this will show us you understand what we're looking for.
Showcase Your Skills: We want to see how organised and efficient you are! Use specific examples to demonstrate your ability to manage multiple tasks and deliver work accurately and on time. This will help us envision you in our team.
Understand Our Values: Familiarise yourself with Aon's principles and procedures, especially FCA guidelines. Mentioning these in your application will show us that you're serious about compliance and ready to hit the ground running.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NACBA
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance and the specific products Aon offers. Familiarise yourself with FCA principles and procedures, as this will show that you're serious about the role and understand the industry.
✨Showcase Your Organisational Skills
Since the job requires managing multiple tasks, be ready to discuss how you prioritise your workload. Prepare examples from your past experiences where you successfully juggled various responsibilities while maintaining accuracy and meeting deadlines.
✨Demonstrate Client-Centric Thinking
Aon values high levels of client service, so think of ways you've gone above and beyond for clients in previous roles. Be prepared to share specific examples of how you’ve identified client needs and provided tailored solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and how Aon supports career development. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.