Client Manager - Trade Credit Insurance (Global Clients)

• Client Manager - Trade Credit Insurance (Global Clients)
• Reading, London or Chelmsford, UK

Do you enjoy building trusted, long term relationships with global clients while helping them manage credit risk and protect their balance sheets through Trade Credit Insurance?

Are you motivated by the opportunity to combine technical Trade Credit expertise, commercial insight and global collaboration to deliver solutions that help businesses grow with confidence?

Aon Credit Solutions are currently looking for a Client Manager to join our Global Clients team.

This is a hybrid role providing flexibility to work both virtually and from any of our offices based in Reading, London or Chelmsford.

About Credit Solutions

Aon Credit Solutions provides a range of complementary solutions designed to help businesses manage trade credit risk, support sustainable growth and improve access to trade finance.

We are the leading global Trade Credit Insurance broker, with a significant presence across the UK and Ireland and a global team of over 550 colleagues operating in 57 countries worldwide.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What a Day Will Look Like

You will work as part of a multi skilled Trade Credit broking team, supporting Client Directors in managing strategic and global client relationships whilst maintaining responsibility for your own portfolio of clients.

Responsibilities

• Building strong relationships with clients and developing an understanding of their trading activities, customer exposures and credit risk challenges.
• Gathering and analysing client requirements to prepare comprehensive market submissions and renewal presentations.
• Proactively engaging with Trade Credit insurers to negotiate coverage, credit limits, premium and policy terms.
• Managing policy renewals within your own client portfolio and supporting Client Directors with renewals for global and strategic clients.
• Coordinating with colleagues across the Aon global network to support multinational Trade Credit Insurance programmes.
• Preparing for and attending client and insurer meetings, ensuring timely follow up of actions and next steps.
• Managing the credit limit process, including applications, monitoring, escalations and insurer negotiations to achieve the best possible outcomes for clients.
• Supporting clients with policy utilisation, reporting requirements and the interpretation of policy terms and conditions.
• Assisting clients with non payment notifications, claims progression and recoveries activity where required.
• Negotiating policy wordings and ensuring the timely delivery of accurate policy documentation.
• Delivering client training and guidance on Trade Credit policy coverage and obligations.
• Producing market intelligence, portfolio analysis, renewal reports, presentations and management information to support client decision making.
• Identifying opportunities to strengthen existing client relationships and support new business development activities.

Skills and Experience That Will Lead to Success

• Experience within Trade Credit Insurance, Credit Risk, Receivables Finance, Commercial Insurance or a related discipline.
• Understanding of Trade Credit Insurance principles, including policy structures, credit limits, claims and recoveries.
• Strong relationship management skills with the ability to build credibility with clients, insurers and internal stakeholders.
• Commercially minded with a proactive and client focused approach.
• Excellent organisational and time management skills with the ability to manage multiple priorities effectively.
• Strong analytical skills and the ability to interpret financial, risk and market information.
• Enjoy working collaboratively within a team and contributing to collective success.
• How This Opportunity Is Different

This role offers the opportunity to join the world's leading Trade Credit Insurance brokerage and work with some of the largest and most complex organisations in the market.

You will collaborate closely with specialist colleagues across our global Credit Solutions network, gaining exposure to multinational client programmes, complex risk management challenges and a broad range of industry sectors.

Unlike many similar positions in the market, you will have the opportunity to develop expertise at the intersection of insurance, credit risk, trade finance and international business whilst being supported by an experienced leadership team committed to your professional development.

At Aon, you'll benefit from established learning programmes, ongoing career development opportunities and a culture that encourages you to bring your ideas and your whole self to work.

EEO Statement

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, disability, or any other legally protected status.