At a Glance
- Tasks: Support clients, build relationships, and handle queries in the insurance sector.
- Company: Join the UK's largest independent Insurance Brokers in a friendly team.
- Benefits: 26 days holiday, career progression, CII qualifications, and mental wellbeing support.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact while enjoying a flexible work environment with no weekends!
- Qualifications: Experience in the insurance industry and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Swansea. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you.
What does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person.
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it's time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Client Services Executive - Insurance in Cardiff employer: NACBA
At Ardonagh, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Swansea. As a Client Services Executive, you'll enjoy a generous benefits package, including 26 days of holiday, opportunities for career progression, and access to professional qualifications, all while working Monday to Friday with no weekends. Our commitment to employee wellbeing and a culture that values diversity ensures that you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive - Insurance in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client services. Show us your customer service skills and how you can build strong relationships with clients – that's what we love to see!
✨Tip Number 3
Don’t forget to showcase your proactive attitude! During interviews, share examples of how you've taken initiative in past roles. We want to see that entrepreneurial spirit shining through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our friendly team here at Ardonagh.
We think you need these skills to ace Client Services Executive - Insurance in Cardiff
Some tips for your application 🫡
Show Your Insurance Experience:Make sure to highlight any experience you have in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on those relevant details!
Be Yourself:We’re looking for your personality to shine through! Use your application to showcase your proactive nature and entrepreneurial spirit. Let us know how you bring your best self to work every day.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific skills that relate to customer service and relationship-building, as these are key to success in this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at NACBA
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms, policies, and recent industry trends. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share specific examples of how you've excelled in customer service or sales. Think of situations where you went above and beyond for a client, as this will highlight your proactive nature and ability to connect with people.
✨Be Ready to Adapt
The job description mentions resilience and adaptability, so prepare to discuss times when you've successfully navigated change or challenges. This could be anything from handling a difficult client to adjusting to new processes—show them you can thrive in a dynamic environment!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for professional development, or how they support work-life balance. This shows you're engaged and serious about finding the right fit for both you and the company.
