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- Tasks: Deliver top-notch service to clients and manage their insurance needs.
- Company: Join Aon, a leading global insurance firm with a supportive culture.
- Benefits: Hybrid work model, professional development, and a collaborative team environment.
- Other info: Great opportunities for skill development and career progression.
- Why this job: Make a real impact in the insurance industry while growing your career.
- Qualifications: Desire to learn about commercial insurance and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Aon's UK Retail business is currently recruiting a Client Service Advisor to join our Aon Global Client Network (AGCN) team. This is a hybrid role, offering the flexibility to work both virtually and from our Chelmsford office.
What the day will look like:
- Provide the highest level of service to each assigned Client in line with the agreed SoSA and fully understand the Client's business and insurance requirements.
- Formulate questionnaires, reports, presentations and any other client documents as required including visits to Clients.
- Communicate terms of settlement to Client, ensure premiums are debited and allocated appropriately where vital and assist with maintenance of credit control standards.
- Comply with regulatory and other standards as advised by line management.
- Understand and follow ICOBS rules, Sarbanes Oxley, BiPar and Aon business procedures.
- Update Aon systems (such as acting documents, Acturis) per agreed parameters and identify improvements in Client risk & insurance programme design.
- Identify potential improvements in programme design for Clients and make recommendations.
- Implement recommended changes for Clients, if required.
- Negotiate renewal terms, mid-term adjustments and cover extensions.
- Undertake negotiations with insurers as agreed, marketing & negotiating terms with the Aon Facilities as required, fully support the broking function to achieve optimum solution for the client.
- Prepare comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required.
- Build and develop effective working relationships with Insurers and where appropriate, differentiate with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
- Co-ordinate global programmes and effectively connect with the global network and Global Risks.
- Provide ongoing communication with the client following queries/alterations and ensure the Client is kept appraised of developments.
- Identify revenue development opportunities on allocated Client accounts and make recommendations.
- See opportunities for revenue growth using knowledge of products/services in the wider Aon community.
How this opportunity is different:
You’ll join a highly engaged and collaborative team known for strong levels of job satisfaction and support. The Aon Global Client Network has a proven track record of investing in its people, with a clear focus on development through structured training, coaching and ongoing support. You’ll be encouraged to grow your skills, broaden your experience and work towards your long-term career goals within Aon.
Skills and experience that will lead to success:
- Experience within commercial insurance is desirable and will be an advantage.
- Currently working towards, or with a genuine desire to undertake, professional insurance qualifications.
- Highly organised, with the ability to prioritise workload, manage multiple tasks and deliver work accurately and on time.
- A strong understanding of FCA principles and procedures is desirable.
Insurance Client Service Advisor - Aon Global Client Network in Bristol employer: NACBA
Contact Detail:
NACBA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Client Service Advisor - Aon Global Client Network in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at Aon through LinkedIn or industry events. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding Aon's values and the specifics of the Client Service Advisor role. Think about how your skills align with their needs, especially in client communication and insurance knowledge. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on demonstrating your organisational skills and ability to manage multiple tasks, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace Insurance Client Service Advisor - Aon Global Client Network in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Insurance Client Service Advisor role. Highlight your relevant experience in commercial insurance and any qualifications you're pursuing. We want to see how you fit into our team!
Showcase Your Skills: Emphasise your organisational skills and ability to manage multiple tasks. Mention specific examples where you've successfully prioritised workloads or delivered projects on time. This will help us see how you can thrive in our fast-paced environment.
Understand Our Values: Familiarise yourself with Aon's principles and procedures, especially FCA guidelines. Demonstrating your understanding of these in your application shows us that you're serious about compliance and ready to hit the ground running.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NACBA
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance and the specific products Aon offers. Familiarise yourself with FCA principles and procedures, as this will show that you're serious about the role and understand the industry.
✨Showcase Your Organisational Skills
Since the job requires managing multiple tasks, be ready to discuss how you prioritise your workload. Prepare examples from your past experiences where you successfully juggled various responsibilities while delivering accurate results on time.
✨Prepare for Client Interactions
Think about how you would handle client communications and presentations. Be ready to demonstrate your ability to build relationships and communicate effectively, as this is key in providing top-notch service to clients.
✨Highlight Your Growth Mindset
Aon values development, so express your eagerness to learn and grow within the company. Share any professional qualifications you're pursuing or skills you want to develop, showing that you're committed to your career progression.