At a Glance
- Tasks: Repair and diagnose faults in domestic appliances while providing excellent customer service.
- Company: Join NAC, a fast-growing leader in the white goods repair industry.
- Benefits: Starting salary of £25,775 with potential to earn over £35,000 in two years.
- Other info: Enjoy 28 days annual leave, gym membership, and regular performance rewards.
- Why this job: Gain hands-on experience and become a City & Guilds accredited engineer.
- Qualifications: Must be over 21 with a full driving licence and strong problem-solving skills.
The predicted salary is between 28000 - 30000 £ per year.
NAC is looking for enthusiastic, keen-to-learn individuals over 21 years of age who possess a full driving licence to join as Trainee Domestic Appliance Engineers. As a trainee domestic appliance engineer you will be trained to diagnose and repair faults to a wide range of multi‑brand domestic appliances as a City & Guilds accredited engineer.
What will you be doing on a daily basis?
- Carry out field‑based repairs to domestic appliances installed at customer premises, in line with NAC’s high standards.
- Diagnose faults through testing of components and perform repairs on washing machines, dryers, dishwashers, cookers and refrigeration units.
- Travel between 5–10 customers per day within the postcode areas assigned.
- Maintain diary management, support triage of customer complaints, manage appointments and accurately record field diagnostics and inventory.
- Demonstrate professional and courteous interpersonal skills with customers at all times.
Training Schedule:
- Week 1 – Initial Induction: Full induction with a senior engineer at our Wakefield training centre.
- Week 2 & 3 – City & Guilds Accredited Foundation Training: Basic training on appliance types, components, fault‑finding and testing.
- Weeks 4–7 – Field Based Training: Hands‑on experience under supervision, use of job management system, and refined interpersonal skills through daily customer interactions.
- Week 8 – Final Assessments and Sign‑Off: Formal completion at Wakefield HQ, followed by issuance of company van and equipment.
- Week 9 – Independent Deployment: Begin work as a Trainee Domestic Appliance Engineer in your own area with a reduced allocation of 5 jobs per day, supported remotely by a mentor engineer.
Post‑training the role includes periodic review sessions, further training courses and package re‑assessment.
What experience & skills do you need to succeed in this role?
- Strong problem‑solving skills.
- Responsible attitude to health and safety.
- Excellent communication skills for interacting with customers.
- Capability to work quickly and under pressure.
- Ability to work independently, without supervision.
- Proficiency in completing records and reports.
- Comfortable using a laptop or tablet for diagnostic and report work.
- Willingness to upskill and demonstrate competence in related areas.
Who are we and what is it like to work with us?
NAC is a fast‑growing, highly regarded business within the white goods environment, providing thousands of repairs nationwide every month. Employees work alongside both office‑based staff and field service engineers in a fast‑paced, rewarding environment.
Benefits & Development:
- Start salary of £25,775 with the aim of reaching £28,000–£30,000 within one year and £35,000+ within two years.
- Fully expensed, branded company van with private use allowed.
- Mobile phone and tablet or laptop.
- Fully branded uniform.
- Full tooling and specialist equipment.
- 28 days annual leave including bank holidays, rising to 30 days with service.
- Full support and regular incentives and rewards for good performance and customer reviews (e.g. £100 Amazon or Miller & Carter vouchers).
- Nuffield Health gym membership.
Application Requirements:
- Full driving licence with no more than 6 points.
- Over 21 years of age.
Trainee Domestic Appliance Engineer in Wakefield employer: NAC (Domestic Appliances) Ltd
NAC is an exceptional employer for aspiring Trainee Domestic Appliance Engineers, offering a structured training programme that combines hands-on experience with professional development. With a competitive starting salary and opportunities for rapid advancement, employees enjoy a supportive work culture that values performance and customer satisfaction, alongside benefits like a fully expensed company van and gym membership. Join us in a dynamic environment where your skills will grow as you contribute to our mission of delivering high-quality repairs across the nation.
Contact Details:
NAC (Domestic Appliances) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Domestic Appliance Engineer in Wakefield
✨Get Hands-On at Local Events
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✨Connect with Industry Apprenticeship Schemes
Look for apprenticeship programmes in your area, as many skilled-trades companies, like those in construction or engineering, seek trainees directly through these channels. This is often a foot-in-the-door opportunity, and they value your willingness to jump in!
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✨Don’t Overlook Informal Networking
Chatting with friends, family, or acquaintances can sometimes lead to hidden opportunities. Let them know you’re on the hunt for a trainee role in skilled trades, and you might stumble upon a lead you’d never have found elsewhere!
We think you need these skills to ace Trainee Domestic Appliance Engineer in Wakefield
Some tips for your application 🫡
Show Off Your Skills!:When applying for a trainee position in skilled trades, make sure to highlight any relevant hands-on experience you've got, even if it’s just from school or hobbies. We want to see how you've used tools and techniques related to the trade, so don’t be shy about mentioning those specific skills!
Let Your Passion Shine Through:In your cover letter, share your genuine interest in the skilled trade you're applying for. Talk about why you chose this path and what excites you about working with NAC (Domestic Appliances) Ltd. Passion can go a long way, especially as a trainee where you're eager to learn and grow!
Certificates Matter!:If you have any certifications relevant to the skilled trades, like health and safety or specific training courses, definitely include them with your application. They can set you apart and show that you’re committed to your professional development right from the start.
Tidy Up That CV:Keep your CV clear and easy to read. Focus on your education, any hands-on experience, and relevant projects or apprenticeships. Remember to format it nicely and keep it to one page if possible, as we’ll appreciate a concise overview that gets straight to the point!
How to prepare for a job interview at NAC (Domestic Appliances) Ltd
✨Get Your Tools Ready
Think about the specific tools or techniques you'll be using in the skilled trades. If you're applying for a trainee role, you might not need to be a master, but showing that you’ve got basic knowledge of the tools and materials relevant to the job will set you apart. Maybe even bring along some photos or examples of your work if you've had any hands-on experience.
✨Know Your Safety Standards
Safety is a big deal in skilled trades, so be prepared to discuss regulations or safety measures specific to your field. They might throw some situational questions at you regarding safety practices, so think about any protocols you’ve learned. Showing you're safety-conscious will make a great impression!
✨Be Ready for Practical Scenarios
During your interview, expect some practical tests or scenario-based questions. Interviewers love to know how you’d solve real-world problems on the job site. Practise explaining your thought process clearly; it demonstrates how you think on your feet—and this is crucial for a trainee role!
✨Show Your Enthusiasm to Learn
As a trainee, showcasing your eagerness to learn is key. Highlight any experience or courses you’ve done related to the trades, even if informal. Talk about why you’re passionate about this line of work—your motivation will come across clearly and convince them you’re the right fit for the team at NAC (Domestic Appliances) Ltd.
