At a Glance
- Tasks: Lead a team to deliver impactful insights and drive customer success.
- Company: Join a diverse and inclusive company committed to innovation.
- Benefits: Enjoy flexible working, volunteer time off, and professional development opportunities.
- Other info: Hybrid role with strong career growth potential and a collaborative culture.
- Why this job: Make a real impact by influencing strategic decisions with your insights.
- Qualifications: 4+ years in Insight/Analytics and 2 years in team management required.
The predicted salary is between 45500 - 53836 £ per year.
This is a hybrid role, typically 1 day per week in the Oxford office. The Customer Success Insight Manager is responsible for delivering insight across the breadth of NIQ data sets to provide our customers with the Full View. You will make a difference by leading insight across a team of 5 - 7 Junior and Senior Analysts and 14 clients to deliver impactful actionable insights, personally lead on strategic briefs and develop strong senior relationships with our customers so NielsenIQ can deliver maximum value to the partnership.
Responsibilities
- Thought Leadership, insight generation and story-telling: Influence customer’s strategic focus and action through the delivery of compelling insights.
- Team leadership and development: Inspire, lead and develop team to deliver fantastic customer service, elevate insights and drive innovative approaches to customer briefs to challenge customer’s thinking and deliver actionable insight.
- Stakeholder management and relationship building: Working with NIQ stakeholders, plan and execute an engagement plan to build strong relationships with senior customer stakeholders.
- Project management: Oversee projects from conception to delivery, ensuring timelines and objectives are met. Manage project resources effectively, ensuring the team is adequately staffed and equipped to meet project demands. Forward plan team resourcing in conjunction with the Customer Success Grocery Business Unit Director.
- Cross-functional collaboration: Develop strong internal relationships, manage internal stakeholders and projects to ensure the customer’s requirements are translated into delivering the very best NielsenIQ can offer.
- Revenue opportunity generation: Identify opportunities for additional NIQ products and services to meet customer’s needs.
Qualifications and Skills
- 4+ years’ experience within Insight/Analytics function delivering insight to business issues that tell a story that drives action.
- 2 years’ experience in team management.
- Strong written and verbal communication skills with experience presenting to senior audiences.
- Expert in leading and collaborating on insight projects using multiple datasets including EPOS and Consumer panel.
- Evidence of creating positive customer/internal relationships in complex situations.
- Experience in change management and strong knowledge of FMCG industry, retail and consumer trends.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.
Insight Manager in Oxford employer: Nabla
NielsenIQ is an exceptional employer, offering a dynamic hybrid work environment in Oxford that fosters professional growth and innovation. With a strong commitment to diversity, equity, and inclusion, employees benefit from flexible working arrangements, volunteer time off, and access to continuous learning through LinkedIn Learning. As an Insight Manager, you will lead a talented team, build impactful relationships with clients, and drive meaningful insights that shape strategic decisions, all while being part of a culture that values collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Insight Manager in Oxford
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Nabla!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Insight Manager in Oxford
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Nabla, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Nabla
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Nabla’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
