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- Tasks: Support building services and security systems while ensuring compliance and effective operations.
- Company: Join NAB, a diverse and inclusive workplace that values your contributions.
- Benefits: Opportunities for career growth, recognition, and a supportive work environment.
- Why this job: Make a real impact by improving facilities and enhancing team collaboration.
- Qualifications: Relevant qualifications and 0-2 years of experience in facilities administration preferred.
- Other info: Be part of a culture based on trust, respect, and empowerment.
The predicted salary is between 28800 - 43200 £ per year.
The Office & Property Associate will support the effective operation of building services and security systems, ensuring compliance with maintenance schedules and service standards. This role involves coordinating with contractors, maintaining accurate records, answering client calls, and providing timely reporting to the manager.
Responsibilities
- Conduct regular office audits and report findings to the manager.
- Maintain up-to-date records of Planned Preventive Maintenance (PPMs), invoices, and meeting minutes.
- Ensure scheduled maintenance and service response tasks are completed on time.
- Liaise with staff and contractors/service providers to resolve issues promptly.
- Respond to requests and complaints from staff and escalate complex problems when necessary.
- Suggest improvements to eliminate recurring issues related to facilities and equipment.
- Answer client phone calls and direct them to the appropriate person or department.
- Provide support during emergency incidents and participate actively in team tasks.
Specific Skills & Qualifications
- Relevant tertiary qualifications.
- Sound knowledge of services, contractors, and providers to maintain daily operational standards.
- Ability to manage multiple demands effectively.
- 0-2 years of experience in facilities administration preferred.
Communication & Interpersonal Skills
- Communicates calmly and responsively with staff, clients, and visitors at all levels.
- Uses tact and discretion when dealing with sensitive matters.
Planning & Organizing
- Ensures all scheduled maintenance activities occur as planned.
- Completes routine tasks related to service response efficiently.
Analysis & Problem Solving
- Interprets and prioritizes requests and complaints.
- Refers complex issues to appropriate stakeholders.
- Identifies and suggests solutions for recurring problems.
Service Delivery
- Maintains high standards of customer service and operational support.
- Reports delays in resolving service issues promptly.
Teamwork
- Collaborates effectively with team members to achieve departmental goals.
A diverse and inclusive workplace works better for everyone. At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued.
If you think this role is the right fit for you, we invite you to apply. To be eligible to apply, you must have UK citizenship or UK working rights.
Office & Property Associate UK in City of London employer: NAB
Contact Detail:
NAB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office & Property Associate UK in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with staff and contractors, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Office & Property Associate UK in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office & Property Associate role. Highlight any relevant qualifications and experience in facilities administration to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging, and don’t forget to show off your personality!
Showcase Your Communication Skills: Since this role involves liaising with staff and contractors, make sure to demonstrate your communication skills in your application. Use clear and professional language, and provide examples of how you've effectively resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at NAB
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Office & Property Associate. Familiarise yourself with terms like Planned Preventive Maintenance (PPMs) and the importance of compliance with service standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with staff, contractors, and clients, be prepared to demonstrate your communication skills. Think of examples where you've effectively resolved issues or communicated complex information clearly. This will highlight your ability to handle sensitive matters with tact and discretion.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've identified recurring issues and suggested improvements. This will showcase your analytical skills and your proactive approach to maintaining high operational standards.
✨Emphasise Teamwork and Collaboration
The role requires effective collaboration with team members. Be ready to discuss past experiences where you've worked as part of a team to achieve goals. Highlight how you contribute to a positive team environment, as this aligns with the company's focus on building a diverse and inclusive workplace.
