Specialist, Engineering Services

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Exciting opportunity to join JLL supporting one of our fastest growing clients in the global tech industry. Situated in the heart of London's Bishopsgate, the successful candidate will be awarded a unique opportunity to work in one of the most technically advanced facilities in London. As a multi-skilled technician, the role will be to effectively deliver the day-to-day maintenance and operations of the facilities plant and building MEP services in accordance with the Client Global Reliability programme (GRP).

Essential Duties, Responsibilities & Accountabilities:

• Ensure the site is operated in accordance with local legislation, Site SOPs, and GRP requirements in liaison with the Technical Operations Manager.
• Execute and record all planned and reactive maintenance activities via the CMMS, ensuring meticulous records of repairs, parts used, and equipment history.
• Support the testing, commissioning, and handover of new building MEP services, providing technical feedback on findings as a competent person.
• Champion a safety-first culture by conducting risk assessments and adhering to permits to work, ensuring all tasks comply with Health & Safety regulations and building codes.
• Continuous monitoring and optimization of Building Management Systems (BMS), IoT-enabled controls, and smart technologies to improve efficiency and rectify environmental deviations.
• Perform small-scale installations, fabric maintenance, and repairs for Electrical and Mechanical plant, including light fixtures, door hardware, and plumbing fittings.
• Utilize Slack for real-time collaboration, incident reporting, and coordination within the Salesforce account to maintain building integrity and safety.
• Proactively identify operational improvements and cost-saving initiatives in support of the Technical Operations Manager, while escalating urgent issues promptly.
• Build and maintain strong professional working relationships with colleagues and stakeholders to ensure high-quality craftsmanship and service delivery.

Additional Duties & Responsibilities:

• Assisting the JLL Engineering Team with technical tasks and site-specific performance requirements.
• Able to work shifts on occasions out of hours.
• Subject to on-call rota out of hours if required.

Health and Safety:

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.

Experience:

Minimum of 5 years’ experience in a Multi Skilled Building Services Maintenance Contracting Environment.

Skills:

• Ability to build and maintain strong Client relationships.
• Intermediate Microsoft Office experience (Excel, Word, Outlook, Teams, One Drive, Google Drive/Sheets) and proficiency in modern collaboration platforms like Slack.
• Ability to prioritise your own individual workload.
• Team player, hard worker, good interpersonal skills, ability to communicate well in both oral and written reports.
• Ability to display initiative, confidence, and professionalism in all dealings.
• Ability to take ownership, and passion to win, and a growth mindset.
• High level of proficiency with CAFM/CMMS software for tracking asset lifecycles and maintenance history.
• Customer-centric problem-solving approach, ensuring minimal disruption to client operations during technical interventions.

Competencies:

• Health, Safety Environmental – effectively adheres to HSE aspects within the business, ensuring compliance and welfare of yourself and your colleagues.
• Proven self-starter that consistently delivers to outcome specifications.
• Focused on continuous growth – Focus on their own professional development and learning.
• Interpersonal Skills - Excellent interpersonal skills with ability to network at all department levels, team player with proven problem-solving skills.
• Self-Drive – Driven to meet deliverables of the role, manage time effectively.
• Drive For Excellence – performs activities to ensure high standards are achieved in all areas of their role.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Risk Management – effectively supports risk management and ensures that the interests of the business, others and self are protected.
• Customer Awareness – effectively maintains relationships in the operational chain, responsive to the needs of the customer, aims to deliver customer satisfaction.

Shift Pattern:

4 week Rotating 7am-4pm & 10am-7pm with one Saturday per month @ 7am -4pm.

Qualifications:

• One, ideally two disciplines of the following:
• Trade Qualification in Electrical or Mechanical Maintenance
• Level 3 NVQ Diploma in Electrical Installation (City & Guilds 2357)
• Inspection and Testing Certification (City & Guilds 2391 or 2394/2395)
• Level 3 NVQ in Plumbing and Domestic Heating
• Level 3 NVQ in Refrigeration, Air Conditioning and Heat Pump Systems (+ F-Gas)

Preferable knowledge of and promotion of emerging IoT or Smart building control technologies. 18th Edition Wiring Regulations (BS7671-2018) (Discipline Dependent) IOSH qualification.

Location: On-site – London, GBR.