At a Glance
- Tasks: Lead innovative workplace initiatives and manage day-to-day operations across EMEA.
- Company: Join a global leader in workplace solutions with an inclusive culture.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on wellness and professional development.
- Why this job: Make a real impact by enhancing workplace experiences and driving innovation.
- Qualifications: 5+ years in facilities management and strong project coordination skills.
The predicted salary is between 50000 - 65000 £ per year.
The IFM Program Manager – Enablement EMEA is responsible for implementing workplace innovation initiatives, managing day-to-day operations of specialized programs, and supporting technology integration across the EMEA portfolio. The role focuses on tactical execution of process improvements, coordinating wellness programs, and supporting the implementation of new workplace solutions while ensuring consistent service delivery and program effectiveness.
What this job involves
- Technology Implementation & Support
- Execute workplace technology integration initiatives
- Support automation tool implementations
- Coordinate system testing and deployment
- Manage pilot program documentation
- Monitor system performance
- Maintain technical documentation
- Support user adoption programs
- Wellness Program Operations
- Coordinate fitness center daily operations
- Manage fitness class schedules and providers
- Monitor facility maintenance and compliance
- Track utilization and performance metrics
- Coordinate with wellness vendors
- Maintain program documentation
- Support member engagement initiatives
- Dogs at Work Program Administration
- Manage program registration process
- Coordinate compliance checks
- Maintain program documentation
- Support issue resolution
- Track program metrics
- Coordinate with facilities teams
- Ensure policy compliance
- Process Implementation
- Execute standardized procedures
- Document best practices
- Support improvement initiatives
- Maintain operational playbooks
- Track process performance
- Coordinate training programs
- Implement quality controls
- Data Management & Reporting
- Collect and analyze program data
- Prepare regular performance reports
- Maintain analytics dashboards
- Track KPI measurements
- Support data-driven decisions
- Document program outcomes
- Generate insight reports
- Project Support
- Support new program implementations
- Coordinate cross-functional initiatives
- Manage project documentation
- Track project deliverables
- Support change management
- Maintain project schedules
- Coordinate stakeholder communications
Essential Experience
- 5+ years' experience in workplace services/facilities management
- Experience in program implementation
- Background in process improvement
- Knowledge of technology deployment
- Experience in data analysis
- Project coordination experience
- Vendor management background
Technical Competence
- Proficiency in workplace management systems
- Strong analytical skills
- Understanding of program management
- Knowledge of process documentation
- Experience with reporting tools
- Understanding of wellness operations
- Health and safety awareness
Professional Skills
- Excellent organizational abilities
- Strong attention to detail
- Effective communication skills
- Problem-solving capabilities
- Project coordination expertise
- Data analysis skills
- Stakeholder management ability
- Process-oriented mindset
Qualifications
- Bachelor's degree in relevant field
- Project management certifications beneficial
- Process improvement certifications advantageous
- Wellness program certifications a plus
- Fluent in English; additional languages beneficial
What you can expect from us
You’ll join an entrepreneurial, inclusive culture that succeeds together across the desk and around the globe. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.
Location
On-site – London, GB
Equal Opportunity & Accommodations
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email.
IFM Program Manager– Enablement in London employer: NAB-Jones Lang LaSalle Services
Contact Detail:
NAB-Jones Lang LaSalle Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IFM Program Manager– Enablement in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and work environment. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Bring examples of your past work or projects that relate to the role. This not only demonstrates your experience but also gives you a chance to discuss how you can add value to their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and appreciation for their time.
We think you need these skills to ace IFM Program Manager– Enablement in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in workplace services and program implementation. We want to see how your skills align with the role of IFM Program Manager – Enablement!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve improved processes or implemented successful programs in the past. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NAB-Jones Lang LaSalle Services
✨Know Your Tech
Make sure you brush up on the latest workplace technology trends and tools relevant to the role. Be ready to discuss how you've successfully implemented tech solutions in past positions, as this will show your understanding of the job's requirements.
✨Showcase Your Process Improvement Skills
Prepare examples of how you've improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and problem-solving capabilities.
✨Engage with Wellness Initiatives
Since wellness program operations are a key part of the role, think about how you can contribute to these initiatives. Be ready to share ideas on enhancing employee engagement and maintaining compliance within wellness programs.
✨Communicate Effectively
Strong communication is crucial for this position. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've managed stakeholder communications in past projects, as this will demonstrate your ability to coordinate effectively across teams.