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- Tasks: Lead innovative workplace initiatives and manage day-to-day operations across EMEA.
- Company: Join a global leader in workplace solutions with an inclusive culture.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on wellness and professional development.
- Why this job: Make a real impact by enhancing workplace experiences and driving innovation.
- Qualifications: 5+ years in facilities management, strong analytical and project coordination skills.
The predicted salary is between 60000 - 75000 £ per year.
The IFM Program Manager – Enablement EMEA is responsible for implementing workplace innovation initiatives, managing day‑to‑day operations of specialized programs, and supporting technology integration across the EMEA portfolio. The role focuses on tactical execution of process improvements, coordinating wellness programs, and supporting the implementation of new workplace solutions while ensuring consistent service delivery and program effectiveness.
What this job involves
- Technology Implementation & Support
- Execute workplace technology integration initiatives
- Support automation tool implementations
- Coordinate system testing and deployment
- Manage pilot program documentation
- Monitor system performance
- Maintain technical documentation
- Support user adoption programs
- Wellness Program Operations
- Coordinate fitness center daily operations
- Manage fitness class schedules and providers
- Monitor facility maintenance and compliance
- Track utilization and performance metrics
- Coordinate with wellness vendors
- Maintain program documentation
- Support member engagement initiatives
- Dogs at Work Program Administration
- Manage program registration process
- Coordinate compliance checks
- Maintain program documentation
- Support issue resolution
- Track program metrics
- Coordinate with facilities teams
- Ensure policy compliance
- Process Implementation
- Execute standardized procedures
- Document best practices
- Support improvement initiatives
- Maintain operational playbooks
- Track process performance
- Coordinate training programs
- Implement quality controls
- Data Management & Reporting
- Collect and analyze program data
- Prepare regular performance reports
- Maintain analytics dashboards
- Track KPI measurements
- Support data-driven decisions
- Document program outcomes
- Generate insight reports
- Project Support
- Support new program implementations
- Coordinate cross-functional initiatives
- Manage project documentation
- Track project deliverables
- Support change management
- Maintain project schedules
- Coordinate stakeholder communications
Essential Experience
- 5+ years' experience in workplace services/facilities management
- Experience in program implementation
- Background in process improvement
- Knowledge of technology deployment
- Experience in data analysis
- Project coordination experience
- Vendor management background
Technical Competence
- Proficiency in workplace management systems
- Strong analytical skills
- Understanding of program management
- Knowledge of process documentation
- Experience with reporting tools
- Understanding of wellness operations
- Health and safety awareness
Professional Skills
- Excellent organizational abilities
- Strong attention to detail
- Effective communication skills
- Problem-solving capabilities
- Project coordination expertise
- Data analysis skills
- Stakeholder management ability
- Process-oriented mindset
Qualifications
- Bachelor's degree in relevant field
- Project management certifications beneficial
- Process improvement certifications advantageous
- Wellness program certifications a plus
- Fluent in English; additional languages beneficial
What you can expect from us
You’ll join an entrepreneurial, inclusive culture that succeeds together across the desk and around the globe. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.
Location
On‑site – London, GBR
Equal Opportunity & Accommodations
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email HRSCLeaves@jll.com.
IFM Program Manager– Enablement employer: NAB-Jones Lang LaSalle Services
Contact Detail:
NAB-Jones Lang LaSalle Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IFM Program Manager– Enablement
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and role. We recommend practising common interview questions and having your own questions ready. Show them you’re genuinely interested in their workplace innovation initiatives!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. We believe it shows your enthusiasm and professionalism, which is key in roles like the IFM Program Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IFM Program Manager– Enablement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IFM Program Manager – Enablement. Highlight your experience in workplace services and program implementation, and don’t forget to sprinkle in some keywords from the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your past experiences that align with the responsibilities mentioned in the job description.
Showcase Your Skills: We want to see your skills in action! Make sure to include any relevant certifications or technical competencies that relate to workplace management systems and data analysis. This will help us understand how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at NAB-Jones Lang LaSalle Services
✨Know Your Tech
Since the role involves technology implementation, brush up on the latest workplace management systems and automation tools. Be ready to discuss your experience with these technologies and how you've successfully integrated them in past roles.
✨Showcase Your Process Improvement Skills
Prepare examples of how you've executed process improvements in previous positions. Highlight specific initiatives you led, the challenges you faced, and the measurable outcomes that resulted from your efforts.
✨Engage with Wellness Program Insights
Familiarise yourself with wellness program operations and be prepared to discuss how you can enhance member engagement. Share any relevant experiences managing fitness programs or similar initiatives to demonstrate your understanding of this aspect of the role.
✨Data-Driven Decision Making
Since data analysis is key for this position, come equipped with examples of how you've used data to drive decisions in past projects. Discuss the tools you used for reporting and how you tracked KPIs to ensure program effectiveness.