JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Guest Services Ambassador What this job involves: Role is primarily hosting role requiring standing, walking and hosting visitors during the course of the day (1 hour at a time minimum). Role is based in the lobby, reception areas across building and meeting room floors where moving around the floor is a necessity to ensure each meeting room is attended to (up to 20 meeting rooms per floor) and visitors are hosted to their meeting rooms. Working Hours/Pattern: The working hours of the Guest Services Supervisor is 07:00-19:00 Monday to Friday on a rotational basis, 40 hours per week. Flexibility is essential to support events and key business activity. What your day-to-day will look like: Adaptable to work with a hybrid approach throughout the guest services operation including main building reception, internal reception spaces and guest services hub Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication Maintain a strong awareness of business activity communicating all updates with team members Communicate to the Guest Services Team Leader/Supervisor any new / ongoing / potential issues and complaints so that they are addressed accordingly Liaising with other departments, namely security, facilities, and hospitality services Ensure Security and Health and Safety procedures are adhered to at all times. To ensure that all visitors experience service excellence consistently, providing a warm, courteous and prompt welcome on arrival and throughout the client journey To host the main reception area energising the space and creating lasting impressions To provide an information service for the local area and liaise as a point of contact between clients and hosts, enhancing service with a concierge approach Fluency of both internal and external VIPs to constantly recognise and deliver service excellence Liaising with PA/EA teams, clients
Guest Services Ambassador employer: NAB-Jones Lang LaSalle Services
At JLL, we pride ourselves on being an exceptional employer, offering a supportive work culture that values inclusivity and personal growth. As a Cleaner Operative in Derby, you will enjoy a collaborative environment where your contributions are recognised, and you will have access to professional development opportunities that empower you to thrive in the facilities management industry. Join us to make a meaningful impact while working in a role that prioritises your well-being and fosters a sense of belonging.
Contact Details:
NAB-Jones Lang LaSalle Services Recruitment Team
