Assistant Facilities Manager in Cambridge

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

We are looking for an Assistant Facilities Manager for our Integrated Facility Management business line on our Amazon account dedicated team.

Role Purpose:

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

What this job involves:

• Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services.
• Monitor and maintain office equipment and supplies.
• Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates.
• Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained.
• Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with service level agreements.
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training.
• Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.
• Assist in the organizing of internal and external Client events.
• Managing the quality of conferencing facilities.
• Manage food and kitchen facilities – provide direction to housekeepers.
• Raise purchase orders.
• Manage Wiki pages and other communication channels for the site(s).
• Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate.
• Responsible for all other duties and tasks as assigned.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

To apply you need to have:

• Knowledge of the Facilities/Office Services Coordinator role.
• Previous experience of working within a high profile corporate environment.
• Previous reception or hospitality experience.
• Education: Diploma/degree level.
• Problem solving skill.
• Good decision making.
• Excellent written/verbal communications.
• Spreadsheet and word processing.
• Customer focused.
• Good inter-personal skills.
• Assertive.
• Attention to detail.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

Location: On-site – Cambridgeshire, GBR.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.