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- Tasks: Lead client relationships and drive revenue through innovative campaigns.
- Company: Join N2O, a top creative agency known for impactful brand experiences.
- Benefits: Enjoy hybrid working, generous leave, health perks, and a vibrant office culture.
- Other info: Work in a fun environment with free gym access and wellness events.
- Why this job: Be part of a dynamic team shaping exciting marketing strategies for global brands.
- Qualifications: Experience in account management and a knack for building strong client relationships required.
The predicted salary is between 39000 - 52000 £ per year.
Due to business growth we are on the look out for several Account Directors to be trusted advisors for our clients and deliver exceptional campaigns.
You will be responsible for developing innovative, forward-thinking tactical and strategic solutions that support the delivery of client’s campaign goals, inclusive of but not limited to Sampling & Experiential. As an Account Director, you will also be responsible for the successful delivery of campaigns by coordinating the resources needed to service the projects, building operational plans, and managing the expectations of the client.
You will be a mentor to Campaign Managers within the team and will work very closely with internal departments at N2O (creative, finance, talent, production) so you will need exceptional stakeholder management experience.
The role will be based at our Maidenhead office with hybrid working opportunities and requirement for travel to client sites
Key accountabilities include:
- Partner with customers at a senior level to understand their business needs and objectives.
- Act as key point of contact to oversee the delivery of client work.
- Work with internal teams to develop best-in-class campaigns, reviewing and assessing to ensure the very highest quality of output from the team.
- Manage reporting and analysis of campaigns and agency performance for client and internal review.
- Look for opportunities to promote the expansion of our business with existing clients.
- Own and deliver on commercial targets for the account; providing financial leadership to members of the Campaign Management team.
- Lead and work closely with all stakeholders on pitches, responses and submissions.
- Mentor, coach, and provide best practice guidance to other team members, ensuring campaigns’ success and colleagues’ development.
About us
N2O is an award-winning creative brand experience agency and part of Globe Groupe, an international network of agencies delivering integrated marketing solutions across retail and experiential channels.
With 26 years of trading history, N2O is trusted by the world’s most successful brands to build powerful brand experiences. We craft insight-led, relevant, engaging and measurable campaigns that deliver results — at home, in-store, out of home and online.
Specialising in retail, experiential and influencer marketing, we partner with ambitious brands across FMCG, health & beauty, luxury, retail and technology. Our longevity is built on creativity, commercial rigour and first-class client service.
Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.
- A degree, or equivalent, in a relevant subject, and/or
- The last 4 years in a managerial position within a similar agency environment working with reputable FMCG / retail/food/health & beauty brands
- Experience in a similar client-relationship management role with the ability to carefully manage expectations and build strategic working relationships
- Exceptional client services experience and a proven track record in developing business growth in a fast-paced environment
- Strong financial acumen to manage budgets and control expenditure and P&L
- Excellent communication skills with the ability to multitask and prioritise conflicting deadlines and work across multiple fast-moving projects with multiple clients
- Good understanding of managing integrated campaigns involving design, production, logistics, print, staffing and events
- Comprehensive project and time management skills with high level of attention to detail. demonstrated in developing large-scale campaigns
- A natural leader with inspiring people management skills; able to hire, and supervise campaign staff and ensure that individual performance goals are achieve
- Excellent written and verbal communication skills, able to role model excellent client report writing skills or campaign briefs and give guidance to team members in doing the same.
- Flexible to work some weekends and occasionally work unsocial hours.
- Flexible to travel nationwide for campaign events.
- Hold a full UK driving license and own a vehicle.
- Salary up to £65k gross per annum
- Hybrid working opportunities – giving the best opportunity for those all-important water cooler moment plus two days at home for focussed flexibility
- 23 days annual leave plus Bank Holidays, rising each year (capped at 30 plus opportunity to buy / sell holiday scheme)
- Life assurance – to support the financial security of your loved ones
- Day one access to Digital GP service 24/7 – we know getting hold of a GP can sometimes be difficult (plus free private medical healthcare after 2 years’ service)
- Retail discounts scheme – save money on lots of everyday high street, online purchases as well as treats and experiences
- Employee Assist Programme 24/7 – support when you need it on a range of practical, financial, health and legal issues
- Our head office location has multiple perks including an onsite gym, free breakfasts, free carparking and onsite café
- Regular company socials from BBQs to festive celebrations
- Quarterly and annual recognition award schemes
- Salary sacrifice scheme to help with your commute costs whether you travel by car or bicycle
- And not to forget free onsite car parking or a free shuttle service from the local train station!
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Account Director employer: N2O Limited
Contact Detail:
N2O Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Familiarise yourself with N2O's recent campaigns and client success stories. This will not only help you understand their approach but also allow you to discuss how your experience aligns with their goals during interviews.
✨Tip Number 2
Network with current or former employees of N2O on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to showcase your account management skills by having specific examples ready that demonstrate your ability to develop client relationships and exceed sales targets. Tailoring these examples to the experiential marketing context will make a strong impression.
✨Tip Number 4
Stay updated on trends in the experiential marketing and social media landscape. Being able to discuss how these trends can be integrated into N2O's campaigns will show your proactive approach and understanding of the industry.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Director position at N2O. Tailor your application to highlight your relevant experience in account management and client development.
Craft a Compelling CV: Your CV should clearly showcase your experience in experiential marketing and account management. Use specific examples of how you've successfully managed client relationships and exceeded sales targets in previous roles.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of the experiential marketing landscape and how your skills align with N2O's goals. Be sure to mention any relevant experience with social and influencer campaigns.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Account Director role.
How to prepare for a job interview at N2O Limited
✨Know Your Clients
Before the interview, research the existing clients of N2O, especially the global soft drink, travel company, and snacking brand. Understanding their needs and how N2O has previously engaged with them will help you demonstrate your ability to manage and grow these relationships.
✨Showcase Your Experiential Knowledge
Be prepared to discuss your experience in experiential marketing. Highlight specific campaigns you've worked on, focusing on how they were insight-driven and measurable. This will show that you understand the core of what N2O does and can contribute effectively.
✨Demonstrate Strategic Thinking
During the interview, present a strategic account plan for a hypothetical client. This could include identifying new business opportunities and how you would increase account spend. This will showcase your proactive approach and ability to think critically about client development.
✨Prepare for Client-Facing Scenarios
Expect to role-play client meetings or negotiations. Practice presenting ideas and budgets confidently, as well as managing objections. This will help you convey your strong communication skills and ability to maintain professionalism under pressure.