Account Director

Account Director

Maidenhead Full-Time 39000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and drive revenue through innovative campaigns.
  • Company: Join N2O, a top creative agency known for impactful brand experiences.
  • Benefits: Enjoy hybrid working, generous leave, health perks, and a vibrant office culture.
  • Why this job: Be part of a dynamic team shaping exciting marketing strategies for global brands.
  • Qualifications: Experience in account management and a knack for building strong client relationships required.
  • Other info: Work in a fun environment with free gym access and wellness events.

The predicted salary is between 39000 - 52000 £ per year.

We have a great opportunity for an experienced Account Director to work with one of our major clients beverage/ FMCG sector.

You will be acting as a trusted advisor to your clients, responsible for developing innovative, forward-thinking tactical and strategic solutions that support the delivery of client’s campaign goals, inclusive of but not limited to Sampling & Experiential. As an Account Director, you will also be responsible for the successful delivery of campaigns by coordinating the resources needed to service the projects, building operational plans, and managing the expectations of the client.

You will be a mentor to Campaign Managers within the team and will work very closely with internal departments at N2O (creative, finance, talent, production) so you will need exceptional stakeholder management experience.

This is a fast paced, hands on role with significant travel/time away from home during the busy periods of the year as being on site and attending events is a key expectation.

A high level of attention to detail is required for this role and the standard of execution of events is paramount to the relationship we have with our customer from the production to build to the Brand Ambassador team we have working on our activations.

You will identify and develop new business opportunities to exceed revenue goals and expand the portfolio of services we provide.

You will also lead and work closely with all stakeholders on pitches, responses and submissions

The role will be based at our Maidenhead office with hybrid working opportunities and requirement to travel to client sites.

Key accountabilities include:

  • Partner with customers at a senior level to understand their business needs and objectives.
  • Act as key point of contact to oversee the delivery of client work.
  • Work with internal teams to develop best-in-class campaigns, reviewing and assessing to ensure the very highest quality of output from the team.
  • Manage reporting and analysis of campaigns and agency performance for client and internal review.
  • Look for opportunities to promote the expansion of our business with existing clients.
  • Own and deliver on commercial targets for the account; providing financial leadership to members of the Campaign Management team.
  • Lead and work closely with all stakeholders on pitches, responses and submissions.
  • Mentor, coach, and provide best practice guidance to other team members, ensuring campaigns\’ success and colleagues\’ development.
  • About us

    N2O is an award-winning creative brand experience agency. Trusted by the world’s most successful brands to build their brand experiences, we craft insight-led, relevant, engaging, and measurable campaigns that deliver results – at home, in-store, out-of-home and online. Our Head Office is based in Maidenhead, but we also have sites in Bedford, Welwyn Garden City, and Colnbrook.

    Requirements

  • A degree, or equivalent, in a relevant subject
  • The last 4 years in a managerial position within a similar agency environment working with reputable FMCG / retail/food/health & beauty brands
  • Experience of Live Events is a must
  • Experience in a similar client-relationship management role with the ability to carefully manage expectations and build strategic working relationships
  • Exceptional client services experience and a proven track record in developing business growth in a fast-paced environment
  • Strong financial acumen to manage budgets and control expenditure and P&L
  • Excellent communication skills with the ability to multitask and prioritise conflicting deadlines and work across multiple fast-moving projects with multiple clients
  • Good understanding of managing integrated campaigns involving design, production, logistics, print, staffing and events
  • Comprehensive project and time management skills demonstrated in developing large-scale campaigns
  • A natural leader with inspiring people management skills; able to hire, and supervise all professional campaign staff and ensure that individual performance goals are achieved
  • An open communicator to maximise team morale and performance
  • Excellent written and verbal communication skills, able to role model excellent client report writing skills or campaign briefs and give guidance to team members in doing the same
  • High level of attention to detail
  • Flexible to work some weekends and occasionally work unsocial hours and flexible to travel nationwide for campaign events
  • Must hold a full UK driving license and own a vehicle
  • Benefits

  • Salary up to £55k gross per annum (depending on experience)
  • Hybrid working – 3 days in the office and 2 days working from home
  • 23 days annual leave plus bank holidays and flex buy/ sell holiday scheme
  • Life Assurance
  • Retail Discount Scheme
  • Employee Assistance Programmes
  • Digital 24/7 GP Service available from Day 1
  • Free private medical / dental healthcare after 2 years of service
  • Salary Sacrifice pension/ cycle to work/ car lease schemes
  • Season Ticket Loans
  • Our Head Office location has multiple perks including an onsite gym, free breakfast, free parking and an onsite cafe
  • Account Director employer: N2O Limited

    N2O is an exceptional employer that fosters a dynamic and creative work culture, offering employees the chance to thrive in a collaborative environment while working with some of the world's leading brands. With a strong focus on employee wellbeing, N2O provides generous benefits such as hybrid working options, extensive annual leave, and access to health and wellness programmes, all set within a vibrant Maidenhead headquarters that features an onsite gym and café. The company prioritises professional growth, encouraging team members to develop their skills and advance their careers through meaningful client relationships and innovative projects.
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    Contact Detail:

    N2O Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Account Director

    ✨Tip Number 1

    Familiarise yourself with N2O's recent campaigns and client success stories. This will not only help you understand their approach but also allow you to discuss how your experience aligns with their goals during interviews.

    ✨Tip Number 2

    Network with current or former employees of N2O on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.

    ✨Tip Number 3

    Prepare to showcase your account management skills by having specific examples ready that demonstrate your ability to develop client relationships and exceed sales targets. Tailoring these examples to the experiential marketing context will make a strong impression.

    ✨Tip Number 4

    Stay updated on trends in the experiential marketing and social media landscape. Being able to discuss how these trends can be integrated into N2O's campaigns will show your proactive approach and understanding of the industry.

    We think you need these skills to ace Account Director

    Account Management
    Client Relationship Management
    Strategic Planning
    Negotiation Skills
    Presentation Skills
    Market Analysis
    Sales Target Achievement
    Organisational Skills
    Multi-tasking
    Communication Skills
    Collaboration
    Problem-Solving
    Understanding of Experiential Marketing
    Knowledge of Social Media and Influencer Landscape
    Microsoft Office Proficiency

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Director position at N2O. Tailor your application to highlight your relevant experience in account management and client development.

    Craft a Compelling CV: Your CV should clearly showcase your experience in experiential marketing and account management. Use specific examples of how you've successfully managed client relationships and exceeded sales targets in previous roles.

    Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of the experiential marketing landscape and how your skills align with N2O's goals. Be sure to mention any relevant experience with social and influencer campaigns.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Account Director role.

    How to prepare for a job interview at N2O Limited

    ✨Know Your Clients

    Before the interview, research the existing clients of N2O, especially the global soft drink, travel company, and snacking brand. Understanding their needs and how N2O has previously engaged with them will help you demonstrate your ability to manage and grow these relationships.

    ✨Showcase Your Experiential Knowledge

    Be prepared to discuss your experience in experiential marketing. Highlight specific campaigns you've worked on, focusing on how they were insight-driven and measurable. This will show that you understand the core of what N2O does and can contribute effectively.

    ✨Demonstrate Strategic Thinking

    During the interview, present a strategic account plan for a hypothetical client. This could include identifying new business opportunities and how you would increase account spend. This will showcase your proactive approach and ability to think critically about client development.

    ✨Prepare for Client-Facing Scenarios

    Expect to role-play client meetings or negotiations. Practice presenting ideas and budgets confidently, as well as managing objections. This will help you convey your strong communication skills and ability to maintain professionalism under pressure.

    Account Director
    N2O Limited
    Location: Maidenhead
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