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- Tasks: Lead cleaning operations, manage teams, and ensure top-notch service delivery.
- Company: Join Nviro, a professional services provider focused on clean and safe environments.
- Benefits: Enjoy flexible working, 26 days holiday, and a range of employee perks.
- Why this job: Make a real impact in the cleaning industry while building strong client relationships.
- Qualifications: Experience in service or account management, with strong communication and organisational skills.
- Other info: Dynamic role with opportunities for career growth and development.
Do you have sound experience as a Service Manager or an Account Manager in the Contract Cleaning industry or hospitality, either for a single site or an area, and are looking for your next challenge? Are you self-motivated and organised, with excellent communication skills, experience working with KPIs and budgets and the ability to build outstanding relationships with customers and clients in a fast-paced environment?
If so, you’ve got the skills to be considered for our position of Service Manager for our contracts in West Sussex:
- Hours: 40 hours a week, Monday-Friday
- Salary package: £42,500 p.a. plus commission
The contract: You will look after further education colleges in West Sussex and an office and data centre in Crawley and work with a team of Area Cleaning Managers and Site Manager.
As our Service Manager for our contracts in West Sussex, you will play a key role as we strive to be a supply partner of choice, seen as experts in providing excellent service delivery and trusted consultative advice. As the technical expert for the cleaning solution across your sites, you will be comfortable with reviewing site performance against contract requirements, addressing escalated issues, and supporting the management team with workforce planning and team management.
Site visits and client meetings are a core part of the role, focusing on maintaining strong relationships, resolving operational issues and ensuring service quality meets contractual and legislative requirements. You will build excellent working relationships with customers and clients to ensure contract satisfaction and contract retention are maximised.
You will also monitor the financial performance of your contracts. This includes monitoring budgets, overseeing payroll and ensuring profit and loss targets are achieved. You will ensure that your teams are supported, services are delivered to the highest standard, and client satisfaction is sustained.
Why should you work for Nviro? When you look at us as a company you will find that Nviro is not just your average cleaning company: We are proud to be a professional services provider of clean, hygienic and safe environments. We are a valued partner for universities, schools, colleges and local authorities. We put our people first and strongly believe that if we treat our colleagues the right way, they will proudly deliver a professional service to our customers.
As well as a competitive pay rate, we are offering a suite of benefits to all our colleagues which is continuously updated. Our benefits for you include:
- Flexible working
- 26 days holiday (plus bank holidays)
- Annual Be a hero volunteer day
- Employee discount portal
- Income protection
- Cash health plan
- Employee assistance programme
- Access to 24/7 GP service and dental benefit
- Annual Get Together and awards
If this sounds like the sort of environment you want to work in, apply now! Early application is encouraged as we regularly review applications throughout the advertising period & reserve the right to close the advert early. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
If the position of Service Manager is not quite right for you, don’t hesitate to get in touch about other positions we have within the business, e.g. Account Manager, Contract Manager, Deputy Service Manager, Area Cleaning Manager, or positions in our other Departments e.g. Sales or Business Development.
Service Manager Cleaning in Haywards Heath employer: N-VIRO LIMITED
Contact Detail:
N-VIRO LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Cleaning in Haywards Heath
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and hospitality sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your skills in managing teams and budgets.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Service Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. It also gives you a better chance to stand out in the crowd!
We think you need these skills to ace Service Manager Cleaning in Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in the Contract Cleaning industry or hospitality, and showcase your skills in managing KPIs and budgets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your self-motivation, organisational skills, and ability to build relationships with clients. Let us know what excites you about working with us at Nviro!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Did you improve service quality or exceed budget targets? We love to see quantifiable results that demonstrate your impact in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at N-VIRO LIMITED
✨Know Your Cleaning Industry Inside Out
Make sure you brush up on your knowledge of the contract cleaning industry, especially in relation to KPIs and budgets. Familiarise yourself with common challenges faced in the sector and be ready to discuss how you've tackled similar issues in the past.
✨Showcase Your Relationship-Building Skills
Since building strong relationships with clients is key for this role, prepare examples of how you've successfully managed client relationships before. Think about specific instances where you resolved conflicts or improved client satisfaction.
✨Demonstrate Your Organisational Skills
As a Service Manager, you'll need to juggle multiple tasks. Be prepared to discuss your time management strategies and how you prioritise tasks. You might even want to bring along a sample schedule or plan that showcases your organisational prowess.
✨Prepare Questions That Show Your Interest
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the company's approach to service delivery or how they measure success in their contracts. It shows you're genuinely interested and engaged with the role.
