At a Glance
- Tasks: Lead a technical support team in managing trading systems and ensuring smooth operations.
- Company: Dynamic banking and financial institution focused on innovation.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Join a culture of excellence and continuous improvement in a thriving industry.
- Why this job: Be the vital link between business and technology in a fast-paced setting.
- Qualifications: Technical background in banking, experience with E-Trading applications, and scripting skills.
The predicted salary is between 50000 - 65000 £ per year.
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell.
About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment.
You’ll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales.
Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain...
Operations Support Manager - Banking / Financial employer: N P Associates
Join a dynamic and innovative team where your expertise in Equities, ETFs, and Fixed Income will be valued and nurtured. Our collaborative work culture fosters professional growth through diverse project opportunities and continuous learning, all set in a vibrant location that encourages creativity and teamwork. With competitive benefits and a commitment to employee development, we are dedicated to making your career both meaningful and rewarding.
