At a Glance
- Tasks: Lead a technical support team in managing trading systems and ensuring smooth operations.
- Company: Dynamic banking and financial institution focused on innovation.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Join a culture of excellence and continuous improvement in a thriving industry.
- Why this job: Be the vital link between business and technology in a fast-paced setting.
- Qualifications: Technical background in banking, experience with E-Trading applications, and scripting skills.
The predicted salary is between 50000 - 65000 £ per year.
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell.
About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment.
You’ll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales.
Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain...
Operations Support Manager - Banking / Financial employer: N P Associates
Join a dynamic and innovative team where your expertise in Equities, ETFs, and Fixed Income will be valued and nurtured. Our collaborative work culture fosters professional growth through diverse project opportunities and continuous learning, all set in a vibrant location that encourages creativity and teamwork. With competitive benefits and a commitment to employee development, we are dedicated to making your career both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager - Banking / Financial
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like N P Associates. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operations Support Manager - Banking / Financial
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to N P Associates.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on N P Associates's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at N P Associates
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with N P Associates.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at N P Associates will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former N P Associates employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
