Front of House Assistant in Watford

Overview

We are looking for a Front of House Assistant to support the Administrator and the management team. You will cover receptionist and telephone duties which involves creating a welcoming atmosphere, greeting visitors and dealing with queries, as well as any appropriate follow up action.

Responsibilities

• To assist the home\’s administrator, allowing the homes administrator to support the management team.
• To cover the front of house until 18:00 hours to ensure the home is fully supported.
• Undertake receptionist and telephone duties including dealing with queries, taking messages, greeting and dealing with visitors and any appropriate follow up action.
• Create a welcoming atmosphere for enquirers to the door, show rounds, new residents, relatives and friends that come into the home.
• Understand and adhere to restrictions and security checks for people arriving at the door.
• Manage arrangements for site visits of potential residents and relatives.

Details

Rate of Pay: £12.30 per hour

Contract Type: Part Time

Contract Hours: 22.5 hours (1:30 – 6:00 pm)

Location: Watford – Montrose

About the team

Leadership & Support

Working in care can be challenging, but it\’s also one of the most rewarding jobs that you can do. When you join the B&M Care family, our \’whole home approach\’ ensures that you will be supported as part of a caring, compassionate team.