At a Glance
- Tasks: Be the welcoming face of our nursery and support families daily.
- Company: Join N Family Club, the UK's most innovative early-years education provider.
- Benefits: Competitive salary, generous holiday allowance, and a personal development fund.
- Other info: Enjoy loyalty rewards, social events, and amazing discounts on various services.
- Why this job: Make a real difference in children's lives while enjoying a vibrant work culture.
- Qualifications: Experience in multitasking, customer service, and strong communication skills.
The predicted salary is between 30243 - 40706 £ per year.
We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
Department: Nursery Operations
Location: Imperial Wharf, London
Compensation: £30,243 - £40,706 per year
As a Front of House Manager at N Family, you’ll:
- Be the face of the nursery, welcoming parents and children every day and being their go-to contact.
- Make sure our Parent Breakfast Bar is well-stocked and looking great every morning.
- Stay on top of emails, session changes, and tour bookings to support families.
- Help new children settle in so they feel safe, happy, and confident.
- Support the kitchen and cleaning teams to keep things running smoothly.
- Make sure the nursery is safe, clean, and well-maintained throughout the day.
- Handle daily operations like schedules, invoices, and supplies so everything runs seamlessly.
- Monitor occupancy, waiting lists, and notices to keep families informed and up to date.
- Assist with Family Club events and newsletters to engage parents and foster community.
- Lead by example in care, safety, and teamwork, supporting your team when needed.
Our Front of House Managers should have:
- Experience in prioritising and multitasking under pressure.
- Knowledge of managing budgets and procurement needs.
- Great IT skills and willingness to develop them, using the Google suite daily.
- A solid decision-maker, capable of supporting and achieving our Wildly Important Goals.
- A background in delivering consistent and exceptional customer service.
- Excellent communication skills – both verbal and written.
- A love for building and maintaining strong parent partnerships.
- A positive, glass-half-full outlook.
- The ability to manage workload and deliver results.
The N Advantage package
- Competitive salary – £30,243 - £40,706 per annum
- Performance bonus – Up to £1,750 annually
- Industry-leading holiday allowance – Up to 35 days, including a personal ‘Me’ day and Christmas closure
- Development fund – £100 annual learning fund, plus paid N Academy training (level 3, EY Degrees, Forest School & more)
- No uniforms – £100 clothing allowance for style freedom
- Family-friendly – Enhanced parental/fostering/neonatal leave after 2 years
- Childcare – 40% discount, plus 6 emergency days annually
And that’s not all!
- Loyalty rewards – 5-year bonus: around-the-world trip + 2 bonus weeks off; 10-year bonus: “Out of this world” experience + 2 more weeks off
- N Coaching & Mentoring – 3 ILM-approved coaching programmes per employee
- Referral scheme – Earn up to £1000 per successful hire
- Amazing discounts – Save on groceries, shopping, fitness, and more
- Travel support – Season ticket loans and cycle-to-work scheme
- Socials & Wellbeing – Annual parties, team events, gym discounts, online fitness
- And much, much more!
Front of House Manager in Kirkby employer: N Family Club
At N Family Club, we pride ourselves on being the UK's most innovative early-years education provider, offering a vibrant work culture that values creativity and community. As a Front of House Manager in Imperial Wharf, London, you'll enjoy competitive compensation, an industry-leading holiday allowance, and extensive development opportunities, all while making a meaningful impact on children's lives and fostering strong parent partnerships. Join us to be part of a supportive team that celebrates individuality and prioritises employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager in Kirkby
✨Tip Number 1
Get to know the company culture! Before your interview, check out N Family Club's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the Front of House Manager role. Be ready to share specific examples of how you've handled multitasking and customer service in the past – this will show you're the right fit for the job.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or how they support new staff. This shows you're genuinely interested in the role and helps you gauge if it's the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the N Family Club team!
We think you need these skills to ace Front of House Manager in Kirkby
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for early years education and how you can contribute to our vibrant community.
Tailor Your Application:Make sure to tailor your application to the Front of House Manager role. Highlight your experience in customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at N Family Club
✨Know the Nursery Inside Out
Before your interview, take some time to research N Family Club and its approach to early-years education. Familiarise yourself with their values, curriculum, and any recent news or events. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Multitasking Skills
As a Front of House Manager, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities under pressure. Highlight how you prioritised tasks and maintained a positive environment for both parents and children.
✨Demonstrate Exceptional Communication
Communication is key in this role. Be ready to discuss how you've built strong relationships with parents and colleagues in previous positions. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to engage effectively with families and your team.
✨Embrace a Positive Mindset
N Family Club values a 'glass-half-full' outlook. During the interview, convey your enthusiasm and positivity. Share stories that illustrate your proactive approach to challenges and how you inspire others to maintain a supportive and cheerful atmosphere in the nursery.
