At a Glance
- Tasks: Lead the nursery's front of house, ensuring a welcoming environment for families and smooth daily operations.
- Company: Join N Family Club, the UK's most innovative early-years education provider.
- Benefits: Competitive salary, performance bonuses, generous holiday allowance, and a personal development fund.
- Other info: Enjoy amazing discounts, travel support, and opportunities for career growth.
- Why this job: Make a real difference in children's lives while enjoying a vibrant work culture.
- Qualifications: Experience in customer service, multitasking, and managing budgets is essential.
The predicted salary is between 29910 - 37003 £ per year.
We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
As a Front of House Manager at N Family, you’ll use your people and organisational skills to go beyond for parents, children, and your team every single day. You’ll support management to keep the nursery running smoothly, manage the kitchen and cleaning teams, and take the lead on rotas, budgets, and procurement. As a natural problem-solver who thrives in a fast-paced environment, you’ll help us achieve our vision of becoming the most loved early years education group in the UK.
Your key responsibilities:
- Be the face of the nursery, welcoming parents and children every day and being their go-to contact.
- Make sure our Parent Breakfast Bar is well-stocked and looking great every morning.
- Stay on top of emails, session changes, and tour bookings to support families.
- Help new children settle in so they feel safe, happy, and confident.
- Support the kitchen and cleaning teams to keep things running smoothly.
- Make sure the nursery is safe, clean, and well-maintained throughout the day.
- Handle daily operations like schedules, invoices, and supplies so everything runs seamlessly.
- Monitor occupancy, waiting lists, and notices to keep families informed and up to date.
- Assist with Family Club events and newsletters to engage parents and foster community.
- Lead by example in care, safety, and teamwork, supporting your team when needed.
Our Front of House Managers should have:
- Experience in prioritising and multitasking under pressure.
- Know how to manage budgets and procurement needs.
- Have great IT skills and be willing to develop them, as you’ll be using the Google suite daily.
- A solid decision-maker, with the ability to support and achieve our WIGs (Wildly Important Goals).
- A background in leading consistent and exceptional customer service.
- Great communication skills – both verbal and written.
- A love for building and maintaining strong parent partnerships.
- A positive, glass-half-full outlook.
- The ability to manage your workload and deliver results.
The N Advantage package:
- Competitive salary – £29,910 - £37,003 per annum.
- Performance bonus – Up to £1,750 annually.
- Industry-leading holiday allowance – Up to 35 days, including a personal ‘Me’ day and Christmas closure.
- Development fund – £100 annual learning fund, plus paid N Academy training (level 3, EY Degrees, Forest School & more).
- No uniforms – £100 clothing allowance for style freedom!
- Family-friendly – Enhanced parental/fostering/neonatal leave after 2 years.
- Childcare – 40% discount, plus 6 emergency days annually.
- Loyalty rewards – 5-year bonus: around-the-world trip + 2 bonus weeks off. 10-year bonus: “Out of this world” experience + 2 more weeks off!
- N Coaching & Mentoring – Empowering team members with access to 3 ILM-approved coaching programmes.
- Referral scheme – Earn up to £1000 per successful hire.
- Amazing discounts – Save on groceries, shopping, fitness, and more.
- Travel support – Season ticket loans and cycle-to-work scheme.
- Socials & Wellbeing – Annual parties, team events, gym discounts, and online fitness.
This is a fixed term contract starting from October 2026 for 1 year. Be part of something special at our 150-place nursery in sunny Hove, East Sussex. Getting here is a breeze! We’re just a short walk from Portslade station, with great train links and nearby bus routes 1 and 49.
At N Family Club, we’re reimagining early years education – and we want you to be a part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups. With top salaries, unmatched benefits, and real career progression, we put our people first.
Front of House Manager in Hove employer: N Family Club
N Family Club in Greenwich is an exceptional employer, offering a vibrant and supportive work culture that prioritises the professional growth of its Early Years Educators. With flexible working options, competitive salaries, and generous holiday entitlements, we empower our team to inspire children's learning in a dynamic, play-based environment. Join us to make a meaningful impact while enjoying a fulfilling career in early years education.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager in Hove
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Front of House Manager in Hove
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at N Family Club
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at N Family Club. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
