Front of House Manager

Front of House Manager

Birmingham Full-Time 21336 - 22011 £ / year (est.) No home office possible
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N Family Club

At a Glance

  • Tasks: Be the friendly face of our nursery, ensuring smooth operations and exceptional service.
  • Company: Join N Family Club, a vibrant nursery in Harborne, Birmingham.
  • Benefits: Competitive salary, performance bonuses, flexible working, and generous holiday allowance.
  • Why this job: Make a real difference in a family-focused environment while developing your skills.
  • Qualifications: Customer service experience and strong communication skills are essential.
  • Other info: Enjoy wellness perks, lifestyle savings, and excellent career growth opportunities.

The predicted salary is between 21336 - 22011 £ per year.

Department

Nursery Operations

Employment Type

Permanent – Full Time

Location

Harborne Birmingham

Address

Harborne Birmingham B17 8BU

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Workplace type

Onsite

Compensation

25397 – 26686 / year

Reporting To

Martina Reidy

Whats next

About N Family Club

We began with a dream. To be the highest quality and most loved early years education group in the UK. We imagined a future of early years education that was different. Where a focused curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing modern world and where people come to life when they come to work!

Our Commitment To Safeguarding

At N we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals.

By embracing these laws and legislation (DBS Code of Practice; DBS Referral Guidance; Rehabilitation of Offenders Act 1974 and Regulated Activity) we uphold the highest standards of safety and accountability fostering a nurturing environment where everyone can thrive.

Click here for more information on our commitments.

In line with Safer Recruitment and Keeping Everyone Safe N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches may be discussed at the interview stage.

Required Experience

Manager

Key Skills

  • Corporate Paralegal
  • Information Technology
  • Account Development
  • CNC
  • Content Development

Experience : years

Vacancy : 1

Yearly Salary Salary : 25397 – 26686

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Front of House Manager employer: N Family Club

N Family Club is an exceptional employer, offering a vibrant work culture in the heart of Harborne, Birmingham. With competitive salaries, generous holiday allowances, and a strong focus on employee growth through training and development, we prioritise the well-being of our team. Our commitment to family values is reflected in our benefits, including childcare discounts and wellness perks, making N Family Club a rewarding place to build a meaningful career in early years education.
N Family Club

Contact Detail:

N Family Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Manager

✨Tip Number 1

Get to know the nursery! Before your interview, take a stroll around the area or check out their social media. This way, you can chat about what makes N Family Club special and show you're genuinely interested.

✨Tip Number 2

Practice your people skills! As a Front of House Manager, you'll be the face of the nursery. Role-play common scenarios with friends or family to boost your confidence in handling parents and visitors.

✨Tip Number 3

Show off your organisational skills! Bring examples of how you've managed busy environments before. Whether it’s juggling events or keeping records, having real-life stories will impress the leadership team.

✨Tip Number 4

Don’t forget to apply through our website! It’s super quick and easy, plus it shows you’re keen on joining the N Family Club. We can’t wait to see your application!

We think you need these skills to ace Front of House Manager

Customer Service
Communication Skills
Administrative Skills
Organisational Skills
Proficiency in MS Office
Nursery Management Software
Multitasking
Prioritisation
Problem-Solving Skills
Attention to Detail
Team Player Attitude
Solutions-Focused Mindset
Warmth and Professionalism
Event Organisation

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for working with families and children.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service and administration. Mention specific skills that match what we’re looking for, like your ability to multitask or your friendly approach.

Keep It Clear and Concise: We appreciate a straightforward application! Use clear language and get straight to the point. This helps us see your qualifications quickly and makes it easier for us to understand your fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s super quick and easy – just a one-minute application form. Plus, it ensures your application goes directly to us, so we can review it faster.

How to prepare for a job interview at N Family Club

✨Know Your Nursery Inside Out

Before the interview, take some time to research N Family Club and its values. Familiarise yourself with their approach to childcare and the specific services they offer. This will not only show your genuine interest but also help you align your answers with their mission.

✨Showcase Your Customer Service Skills

As a Front of House Manager, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can demonstrate your friendly and approachable nature during the interview.

✨Be Ready to Problem Solve

Expect questions that assess your ability to handle challenges. Prepare scenarios where you successfully resolved issues under pressure. Highlight your proactive mindset and how you can be the go-to problem solver in a busy nursery environment.

✨Practice Your Communication Style

Since you'll be managing communications with parents and staff, practice clear and confident communication. You might even want to role-play common scenarios, like greeting a parent or handling an enrolment query, to showcase your strong communication skills.

Front of House Manager
N Family Club
Location: Birmingham
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