At a Glance
- Tasks: Be the welcoming face of our nursery and support families daily.
- Company: Join N Family Club, the UK's most innovative early-years education provider.
- Benefits: Competitive salary, performance bonuses, and up to 35 days holiday.
- Other info: Enjoy social events, discounts, and career development opportunities.
- Why this job: Make a real impact in children's lives while enjoying fantastic perks.
- Qualifications: Experience in customer service and multitasking under pressure.
The predicted salary is between 25200 - 32400 £ per year.
We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
Department: Nursery Operations
Location: Buckhurst Hill, Essex
Compensation: £30,243 - £40,706 / year
Your key responsibilities:
- Be the face of the nursery, welcoming parents and children every day and being their go-to contact.
- Make sure our Parent Breakfast Bar is well-stocked and looking great every morning.
- Stay on top of emails, session changes, and tour bookings to support families.
- Help new children settle in so they feel safe, happy, and confident.
- Support the kitchen and cleaning teams to keep things running smoothly.
- Make sure the nursery is safe, clean, and well-maintained throughout the day.
- Handle daily operations like schedules, invoices, and supplies so everything runs seamlessly.
- Monitor occupancy, waiting lists, and notices to keep families informed and up to date.
- Assist with Family Club events and newsletters to engage parents and foster community.
- Lead by example in care, safety, and teamwork, supporting your team when needed.
Our Front of House Managers should have:
- Experience in prioritising and multitasking under pressure.
- Know how to manage budgets and procurement needs.
- Have great IT skills and be willing to develop them, as you’ll be using the Google suite daily.
- A solid decision-maker, with the ability to support and achieve our WIGs (Wildly Important Goals).
- A background in leading consistent and exceptional customer service.
- Great communication skills – both verbal and written.
- A love for building and maintaining strong parent partnerships.
- A positive, glass-half-full outlook.
- The ability to manage your workload and deliver results.
The N Advantage package:
- Competitive salary – £30,243 - £40,706 per annum
- Performance bonus – Up to £1,750 annually.
- Industry-leading holiday allowance – Up to 35 days, including a personal ‘Me’ day and Christmas closure.
- Development fund – £100 annual learning fund, plus paid N Academy training (level 3, EY Degrees, Forest School & more).
- No uniforms – £100 clothing allowance for style freedom!
- Family-friendly – Enhanced parental/fostering/neonatal leave after 2 years.
- Childcare – 40% discount, plus 6 emergency days annually.
And that’s not all!
- Loyalty rewards – 5-year bonus: around-the-world trip + 2 bonus weeks off.
- 10-year bonus: “Out of this world” experience + 2 more weeks off!
- N Coaching & Mentoring – Empowering team members with access to 3 ILM-approved coaching programmes.
- Referral scheme – Earn up to £1000 per successful hire.
- Amazing discounts – Save on groceries, shopping, fitness, and more.
- Travel support – Season ticket loans and cycle-to-work scheme.
- Socials & Wellbeing – Annual parties, team events, gym discounts, and online fitness.
- And much, much more!
Why N Buckhurst Hill?
Our 110-place N Buckhurst Hill nursery is a bright, spacious setting nestled in the heart of this leafy North East London suburb. Situated in the heart of Buckhurst Hill, our nursery is nestled on Victoria Road – a handy 2-minute walk from Buckhurst Hill underground station and a stone’s throw from the bustling Queen’s Road.
Why N Family Club?
At N Family Club, we’re reimagining early years education – and we want you to be a part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups. With top salaries, unmatched benefits, and real career progression, we put our people first. Join us today to spark big ideas in young minds and shape a career you’ll love.
What’s next?
If you think you got what it takes, click apply and fill in our super quick (1 min) application form! If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.
Front of House Manager in Buckhurst Hill employer: N Family Club
N Family Club in Greenwich is an exceptional employer, offering a vibrant and supportive work culture that prioritises the professional growth of its Early Years Educators. With flexible working options, competitive salaries, and generous holiday entitlements, we empower our team to inspire children's learning in a dynamic, play-based environment. Join us to make a meaningful impact while enjoying a fulfilling career in early years education.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager in Buckhurst Hill
✨Tip Number 1
Get to know the nursery vibe! Before your interview, pop by the N Family Club and soak in the atmosphere. Chat with staff and parents if you can – it’ll give you a feel for the place and help you connect during your interview.
✨Tip Number 2
Show off your multitasking skills! During the interview, share specific examples of how you've juggled multiple tasks in previous roles. This will demonstrate that you can handle the busy environment of a Front of House Manager.
✨Tip Number 3
Be ready to discuss your customer service experience! Highlight times when you’ve gone above and beyond for parents or children. This role is all about building relationships, so let your passion shine through!
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the nursery’s approach to early years education or team dynamics. It shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
We think you need these skills to ace Front of House Manager in Buckhurst Hill
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant nursery community.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the Front of House Manager role. Use keywords from the job description to show us you understand what we're looking for!
Show Your Passion:We love candidates who are passionate about early years education! Share your enthusiasm for working with children and how you can help create a nurturing environment at N Family Club. Let us see your commitment to making a difference!
Keep It Clear and Concise:While we want to know all about you, it's important to keep your application clear and to the point. Avoid long-winded explanations and focus on the key points that showcase your qualifications and fit for the role. Remember, less is often more!
How to prepare for a job interview at N Family Club
✨Know the Nursery Inside Out
Before your interview, take some time to research N Family Club and its approach to early years education. Familiarise yourself with their values, curriculum, and community initiatives. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Multitasking Skills
As a Front of House Manager, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities under pressure. Highlight how you prioritised tasks and maintained a positive environment for both parents and children.
✨Demonstrate Strong Communication
Effective communication is key in this role. Be ready to discuss how you've built strong relationships with parents and team members in previous positions. Use specific examples to illustrate your verbal and written communication skills, especially in handling inquiries or resolving issues.
✨Emphasise Your Customer Service Experience
N Family Club values exceptional customer service. Prepare to share stories that showcase your ability to lead by example in providing outstanding service. Discuss how you’ve created welcoming environments and supported families, ensuring they feel valued and informed.
