At a Glance
- Tasks: Lead the nursery's front of house, ensuring a welcoming environment for families and smooth operations.
- Company: Join N Family Club, the UK's most innovative early-years education provider.
- Benefits: Competitive salary, generous holiday allowance, and unique perks like a clothing allowance and loyalty rewards.
- Other info: Dynamic team environment with excellent career progression opportunities.
- Why this job: Make a real impact in children's lives while enjoying a vibrant work culture.
- Qualifications: Experience in multitasking, customer service, and strong communication skills required.
The predicted salary is between 30243 - 40706 £ per year.
We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
As a Front of House Manager at N Family, you’ll use your people and organisational skills to go beyond for parents, children, and your team every single day. You’ll support management to keep the nursery running smoothly, manage the kitchen and cleaning teams, and take the lead on rotas, budgets, and procurement. As a natural problem-solver who thrives in a fast-paced environment, you’ll help us achieve our vision of becoming the most loved early years education group in the UK.
Your key responsibilities:
- Be the face of the nursery, welcoming parents and children every day and being their go-to contact.
- Make sure our Parent Breakfast Bar is well-stocked and looking great every morning.
- Stay on top of emails, session changes, and tour bookings to support families.
- Help new children settle in so they feel safe, happy, and confident.
- Support the kitchen and cleaning teams to keep things running smoothly.
- Make sure the nursery is safe, clean, and well-maintained throughout the day.
- Handle daily operations like schedules, invoices, and supplies so everything runs seamlessly.
- Monitor occupancy, waiting lists, and notices to keep families informed and up to date.
- Assist with Family Club events and newsletters to engage parents and foster community.
- Lead by example in care, safety, and teamwork, supporting your team when needed.
Our Front of House Managers should have:
- Experience in prioritising and multitasking under pressure.
- Know how to manage budgets and procurement needs.
- Have great IT skills and be willing to develop them, as you’ll be using the Google suite daily.
- A solid decision-maker, with the ability to support and achieve our WIGs (Wildly Important Goals).
- A background in leading consistent and exceptional customer service.
- Great communication skills – both verbal and written.
- A love for building and maintaining strong parent partnerships.
- A positive, glass-half-full outlook.
- The ability to manage your workload and deliver results.
The N Advantage package:
- Competitive salary – £30,243 - £40,706 per annum
- Performance bonus – Up to £1,750 annually.
- Industry-leading holiday allowance – Up to 35 days, including a personal ‘Me’ day and Christmas closure.
- Development fund – £100 annual learning fund, plus paid N Academy training (level 3, EY Degrees, Forest School & more).
- No uniforms – £100 clothing allowance for style freedom!
- Family-friendly – Enhanced parental/fostering/neonatal leave after 2 years.
- Childcare – 40% discount, plus 6 emergency days annually.
- Loyalty rewards – 5-year bonus: around-the-world trip + 2 bonus weeks off. 10-year bonus: “Out of this world” experience + 2 more weeks off!
- N Coaching & Mentoring – Empowering team members with access to 3 ILM-approved coaching programmes.
- Referral scheme – Earn up to £1000 per successful hire.
- Amazing discounts – Save on groceries, shopping, fitness, and more.
- Travel support – Season ticket loans and cycle-to-work scheme.
- Socials & Wellbeing – Annual parties, team events, gym discounts, and online fitness.
Why N Barnet? Once a bustling police station, now our 103-place N Barnet nursery located in the heart of Barnet, North London. Getting here is easy: just an 8-minute walk from New Barnet station, with plenty of parking available on site for our team.
Why N Family Club? At N Family Club, we’re reimagining early years education – and we want you to be a part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups. With top salaries, unmatched benefits, and real career progression, we put our people first.
Join us today to spark big ideas in young minds and shape a career you’ll love.
What's next? If you think you got what it takes, click apply and fill in our super quick (1 min) application form! If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.
Front of House Manager in Barnet employer: N Family Club
Contact Detail:
N Family Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Barnet
✨Tip Number 1
Get to know the nursery vibe! Visit N Family Club, chat with staff and parents, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle common challenges in a nursery setting. Show us your problem-solving skills and how you’d keep everything running smoothly.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a big difference. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Front of House Manager in Barnet
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for early years education and how you connect with parents and children.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and management. Use specific examples that demonstrate your ability to multitask and handle budgets, as these are key skills for the Front of House Manager role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you bring to the table. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s super quick and easy, and it helps us keep everything organised. Plus, you’ll get to see more about our amazing culture and benefits while you’re at it!
How to prepare for a job interview at N Family Club
✨Know the Nursery Inside Out
Before your interview, take some time to research N Family Club. Understand their vision for early years education and how they foster creativity. This will help you align your answers with their values and show that you're genuinely interested in being part of their mission.
✨Showcase Your People Skills
As a Front of House Manager, you'll be the face of the nursery. Prepare examples of how you've successfully managed relationships with parents and children in the past. Highlight your communication skills and any experiences where you've gone above and beyond to support families.
✨Demonstrate Your Organisational Prowess
Be ready to discuss how you handle multitasking and prioritising under pressure. Share specific instances where you've managed schedules, budgets, or procurement needs effectively. This will reassure them that you can keep the nursery running smoothly.
✨Bring a Positive Attitude
N Family Club values a glass-half-full outlook. During your interview, maintain a positive demeanour and express your enthusiasm for the role. Share how your positivity has helped you overcome challenges in previous positions, as this aligns perfectly with their team culture.