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- Tasks: Manage reception team and bedroom reservations while providing excellent guest service.
- Company: A vibrant hotel in Sevenoaks, Kent, known for its welcoming atmosphere.
- Benefits: Salary up to £28,000, potential live-in accommodation, and flexible shift options.
- Why this job: Join a dynamic team and enhance your hospitality skills in a hands-on role.
- Qualifications: Experience in hotel reception management or as an Assistant Front Office Manager.
- Other info: Transport is desirable for flexible shift work; great opportunity for career growth.
The predicted salary is between 24000 - 32000 £ per year.
Reception / Reservations Manager required for our client, a hotel in the Sevenoaks, Kent area. Candidates require experience as a hotel Reception Manager, Assistant Front Office Manager, or Team Leader on hotel reception, including managing bedroom reservations.
You will be managing a team within the reception department, responsible for the reception team on nights and daytime shifts. The role includes shift work and weekends on a regular basis, duty management, and managing bedroom reservations and websites to maximise bedroom revenue.
This is a hands-on role which will also require you to be front of house, meeting and greeting guests, as well as reservations management. The salary for Reception / Reservations Manager is up to £28,000 per annum. There is the possibility of live-in accommodation which is deductible from salary.
Transport would be desirable to provide more flexibility for the required shift work demands if you live out in the local area. Candidates must be eligible to live and work in the UK.
Please send an up-to-date copy of your Curriculum Vitae. We look forward to receiving all applications; however, due to the high number of applications, we are only able to contact candidates who closely match the level of skills and experience required by our clients. For more information or opportunities, please contact us or forward your CV for consideration.
Reception - Reservations Manager in Sevenoaks employer: N.E. Recruitment
Contact Detail:
N.E. Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception - Reservations Manager in Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at hotels. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories about your experiences managing teams and handling reservations – it’ll make you memorable!
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly with your CV and express your interest in working with them. You never know what might come up!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, we’re here to help you every step of the way!
We think you need these skills to ace Reception - Reservations Manager in Sevenoaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel reception management or as an Assistant Front Office Manager. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Showcase Team Leadership: Since you'll be managing a team, it’s important to demonstrate your leadership skills. Include examples of how you've successfully led a team in the past and any relevant training or mentoring you've provided.
Highlight Customer Service Skills: As a front-of-house role, customer service is key! Share specific instances where you’ve gone above and beyond for guests, as this will show us you’re the right fit for creating a welcoming atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It makes the process smoother for both you and us, and ensures your application gets the attention it deserves!
How to prepare for a job interview at N.E. Recruitment
✨Know Your Stuff
Make sure you’re familiar with the hotel’s operations, especially around reception and reservations. Brush up on common systems used in the industry, as well as any specific software mentioned in the job description. This will show that you’re proactive and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Reception / Reservations Manager, you’ll be leading a team. Prepare examples of how you’ve successfully managed teams in the past, particularly in high-pressure situations. Think about times when you’ve resolved conflicts or improved team performance – these stories will resonate well.
✨Be Guest-Focused
Since this role involves meeting and greeting guests, it’s crucial to demonstrate your customer service skills. Prepare to discuss how you’ve gone above and beyond for guests in previous roles. Highlighting your ability to create a welcoming atmosphere will set you apart.
✨Flexibility is Key
This position requires shift work, so be ready to discuss your availability and willingness to work weekends and nights. If you have experience managing your time effectively in similar roles, share those insights. It shows you’re adaptable and understand the demands of the hospitality industry.
