Duty Manager - Hotel in Reigate, Surrey

Duty Manager - Hotel in Reigate, Surrey

Reigate +1 Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic hotel team, ensuring top-notch service and smooth operations.
  • Company: Join a vibrant hotel in the Reigate area with a focus on guest satisfaction.
  • Benefits: Earn £28,000 - £32,000 per year plus incentives, with opportunities for growth.
  • Why this job: Make a real impact in hospitality while developing your leadership skills.
  • Qualifications: Supervisory experience in hotels or food and beverage settings is essential.
  • Other info: Flexible shifts, weekend work, and a chance to thrive in a fast-paced environment.

The predicted salary is between 28000 - 32000 £ per year.

Duty Manager required for our client, a hotel, to join a busy operations team located in the outer Reigate area. As Duty Manager, candidates require a background at a supervisory level from within a hotel or similar. Preferably you will have held a supervisory/managerial role from within a busy Food and Beverage orientated property.

The Duty Manager role will require that you are responsible for all areas whilst on a designated duty shift, overseeing food and beverage, conference, banqueting, events service and other front of house areas. The Duty Manager will be responsible for ensuring the smooth running of this hotel on a day-to-day rota basis, which does include weekends. Shift work will be involved working 5 days out of 7, with a shift pattern of either 7am until 3pm or 3pm until 11pm.

You will be working as part of the management team within this hotel and your role will also require you to be hands-on. You will take responsibility for the hotel operation, ensuring the hotel delivers a high-quality service to the guests, maximising on all sales opportunities. By providing leadership and direction, you will ensure delivery of great customer service at the best possible cost and satisfying legal requirements.

The salary for the Duty Manager is given as approximately £28,000 - £32,000 per annum for a 40-hour week, plus an incentive scheme after the probation period. Transport would be required due to location.

Company Benefits. Please send an up-to-date copy of your Curriculum Vitae. Candidates must be eligible to live and work in the UK.

Locations

Reigate Surrey

Duty Manager - Hotel in Reigate, Surrey employer: N.E. Recruitment

Join a dynamic and supportive team as a Duty Manager at our hotel in the picturesque outer Reigate area, where we prioritise employee growth and development. With a focus on delivering exceptional customer service, you will benefit from a competitive salary, an incentive scheme post-probation, and a vibrant work culture that values teamwork and leadership. Our commitment to your professional journey ensures that you will thrive in a rewarding environment, making this an excellent opportunity for those seeking meaningful employment in the hospitality sector.
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Contact Detail:

N.E. Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Hotel in Reigate, Surrey

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked as Duty Managers. They might have insider info on job openings or can even refer you directly to hiring managers.

✨Tip Number 2

Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully managed a team or resolved conflicts. This will show that you're ready to take charge and ensure smooth operations at the hotel.

✨Tip Number 3

Showcase your customer service skills during interviews. Be ready to discuss how you've maximised guest satisfaction in previous roles. Remember, as a Duty Manager, it's all about creating memorable experiences for guests!

✨Tip Number 4

Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us.

We think you need these skills to ace Duty Manager - Hotel in Reigate, Surrey

Supervisory Skills
Managerial Experience
Food and Beverage Management
Event Coordination
Customer Service Excellence
Operational Management
Sales Maximisation
Leadership
Team Collaboration
Shift Management
Problem-Solving
Attention to Detail
Legal Compliance Awareness
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your supervisory experience in the hotel or food and beverage sector. We want to see how your background aligns with the Duty Manager role, so don’t be shy about showcasing relevant skills and achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy operations team. Share specific examples of how you've successfully managed teams and ensured great customer service in previous roles.

Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that make you a great Duty Manager.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!

How to prepare for a job interview at N.E. Recruitment

✨Know Your Stuff

Make sure you brush up on your knowledge of the hotel industry, especially in food and beverage operations. Familiarise yourself with common challenges faced by Duty Managers and think about how you would handle them.

✨Showcase Your Leadership Skills

Prepare examples from your past experience where you've successfully led a team or managed a busy shift. Highlight how you ensured great customer service and maximised sales opportunities during those times.

✨Understand the Role

Read through the job description carefully and understand the key responsibilities. Be ready to discuss how your previous supervisory experience aligns with overseeing various areas like events service and front of house operations.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. This could be about the hotel's approach to guest satisfaction or how they handle peak times. It shows you're genuinely interested and have done your homework!

Duty Manager - Hotel in Reigate, Surrey
N.E. Recruitment
Location: Reigate
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