At a Glance
- Tasks: Lead a friendly front of house team, ensuring exceptional guest service.
- Company: Join a welcoming hotel in the beautiful Eastbourne area.
- Benefits: Enjoy competitive pay, share of service charge, and live-in options available.
- Other info: Flexibility needed for a 40-hour week, including weekends and bank holidays.
- Why this job: Perfect for those looking to advance their career in hospitality with a supportive team culture.
- Qualifications: Experience in hotel front office operations and excellent communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
Reception Supervisor, required to join a friendly front of house team, to work for our client, a hotel, located in the Eastbourne area. This role is offered a 40–hour week, you will be working over 5 days out of 7 days to include week–ends and bank holidays on a rota.
Live in is available if required.
An example of the duties for the role of Reception Supervisor:
- This is a full time role, working five days over seven, including weekends, bank holidays and evenings, so flexibility is required.
- Reporting to the Front of House Manager, and Reception Manager you will assist with the day to day running of the Reception and Night teams.
- The role will require you to deliver exceptional service and create lasting impressions.
- As the main point of contact for all guests you will need to be warm and motivated with an desire to exceed their expectations.
- This fantastic opportunity would be perfect for an experienced Reception Supervisor or Hotel Receptionist seeking to progress their career.
Requirements for the role of Reception Supervisor:
- A background working in hotel front office operations.
- An excellent communicator and motivator to be able to assist to train and develop the current dedicated team and lead by example at all times.
- Well organised with proven problem solving skills, have the confidence to deal with guest issues and display attention to detail.
- Knowledge of Opera PMS or similar hotel front office system.
Salary for the role of Reception Supervisor, is given as competitive. A share of the service charge is paid on top of this basic salary. 40–hour week. Live in is available if required, and this would be deducted from your salary.
Please send an up to date copy of your Curriculum Vitae.
N.E. Recruitment is acting as an Employment Agency in relation to this vacancy
We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration.
Candidates must be eligible to live and work in the UK
Reception Supervisor in Eastbourne employer: N.E. Recruitment
Join our vibrant hotel team in Eastbourne, where we prioritise exceptional service and employee development. As a Reception Supervisor, you'll benefit from a supportive work culture that values flexibility and growth, with opportunities to lead and inspire a dedicated front of house team. Enjoy competitive pay, a share of service charge, and the option for live-in accommodation, making this an ideal place for those looking to advance their hospitality careers.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Eastbourne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like N.E. Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to N.E. Recruitment
Don't be shy about reaching out to N.E. Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Supervisor in Eastbourne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about N.E. Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at N.E. Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
