At a Glance
- Tasks: Provide friendly reception and general assistance in a vibrant hotel environment.
- Company: Join a welcoming hotel team in Gravesend, Kent.
- Benefits: Earn £14.50/hr with live-in accommodation available.
- Other info: Perfect for those seeking a dynamic work atmosphere with career growth.
- Why this job: Enjoy a varied role with flexible shifts and opportunities to learn.
- Qualifications: Previous hotel reception experience and basic food prep skills preferred.
Receptionist with General Assistant duties, required for our client in the Gravesend, Kent area. Live in accommodation is available on site which is deductible from salary. The purpose of the role is to provide support to several departments within the hotel working shift work on a rota, including weekends.
The ideal candidate will have previous experience as a hotel receptionist, some food & beverage, bar service and basic food preparation skills, and night porter cover when required. In this combined role, flexibility to support the hotel in day-to-day operations is essential. Your role is to provide a friendly, hospitable and efficient service, ensuring that excellent customer service is provided at all times to ensure a lasting impression on all guests.
If you like variety, this role will be ideal for you. Some details are shown below:
- 5 shifts a week on a rota – average weekly hours of 38 / week
- £14.50 / hr
- Live in is available and this will be deducted from wages
- The rota varies each week depending on the actual day, and you need to be flexible to work the set times given over the 7-day week.
Duties to include:
- Daytime receptionist (i.e. Check In, Check Out) (training will be provided on the computer system used)
- Shifts for the daytime generally from 06:15am to 2:15pm or 2:30pm / or on the late from 2pm to 10pm approx.
- Serving drinks at the bar
- Making sandwiches if required
- Cooking some breakfast items
- Setting up breakfast counter
- Nightly porter duties when required for cover – to include cleaning, security walks, guest check in and out, and duties as above
The earliest start on a night shift is from 9pm to 9:30pm; the earliest finish in the morning is at 6:15am and the latest finish is at 7:15am.
Salary for the role is £14.50 / hr for an average 38hr / week. Extra hours of work may be possible from time to time. Please send an up-to-date copy of your Curriculum Vitae.
N.E. Recruitment is acting as an Employment Agency in relation to this vacancy. Candidates must be eligible to live and work in the UK.
Receptionist with General Assistant duties - live in available in Gravesend employer: N.E. Recruitment
Join our vibrant team in Gravesend, Kent, where we prioritise a friendly and supportive work environment. As a Receptionist with General Assistant duties, you'll enjoy the benefits of live-in accommodation, flexible shifts, and opportunities for personal growth within the hospitality sector. We value your contribution to delivering exceptional customer service and offer a dynamic role that keeps every day exciting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist with General Assistant duties - live in available in Gravesend
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out their website and social media. This way, you can chat about what you love about their service and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist or general assistant. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role involves varied shifts, be prepared to discuss how you can adapt to changing schedules and support different departments when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who fit the bill, so don’t hesitate to reach out if you have questions!
We think you need these skills to ace Receptionist with General Assistant duties - live in available in Gravesend
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a hotel receptionist and any relevant skills in food & beverage service. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Show Your Flexibility:Since this role requires shift work and flexibility, mention any previous experience you have with varied hours or working weekends. We love candidates who can adapt to different schedules!
Highlight Customer Service Skills:As a Receptionist with General Assistant duties, providing excellent customer service is key. Share examples of how you've gone above and beyond for guests in past roles. We’re all about making lasting impressions!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at N.E. Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist with General Assistant duties. Familiarise yourself with tasks like check-ins, serving drinks, and basic food prep. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to highlight your ability to create a friendly and hospitable environment.
✨Flexibility is Key
The job requires working various shifts, including weekends. Be prepared to discuss your availability and willingness to adapt to different schedules. Showing that you're flexible and can handle the varied nature of the role will impress the interviewer.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
