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- Tasks: Assist with night porter duties and food & beverage service in a prestigious hotel.
- Company: Join a renowned hospitality establishment in beautiful Rye.
- Benefits: Earn up to £12.71 per hour, plus tronc share and potential live-in accommodation.
- Other info: Flexible shifts with a fun, supportive team environment.
- Why this job: Gain hands-on experience in hospitality while creating memorable guest experiences.
- Qualifications: Previous night-time or hotel reception experience preferred; passion for customer service essential.
The predicted salary is between 12 - 13 £ per hour.
My client is looking for a General Assistant to join this prestigious hospitality establishment, located in Rye. Possible live-in accommodation is available with this role.
This is a combined role, and the prime responsibilities are to cover as Night Porter, 2 nights a week on set days, being a Sunday and Monday night, each week, which will be from 10.30pm or from 11pm until 7.30am. The other shifts will be worked within Food & Beverage service.
Night Porter DutiesYou will require previous night time experience or similar hotel reception experience. Your set nights will be 2 nights a week on a Sunday and Monday night, each week, which will be from 10.30pm or from 11pm until 7.30am. You will also provide cover for holidays as required on a rota. Your role will involve ensuring the effective running of the hotel during the night time hours, achieving consistently high standards of service and security and maximum guest satisfaction. You will provide services such as guest check in and check out, generate hotel reports, porterage if required (carrying luggage), ensuring public areas are clean (cleaning involved), and some food and beverage service out of normal service hours.
Food & Beverage DutiesAs Food & Beverage Assistant you will be a team player. Have a genuine passion for the service of food and beverages. You are encouraged to interact with guests, creating an informal and relaxed surrounding. Provide a passionate customer service working with other team members and management, resulting in a fun and supportive environment. This role is hands-on and will require you to work on a rota basis to include weekends.
The salary for the role of General Assistant (with an emphasis on NIGHT PORTER first, and in addition Food & Beverage service) is given as up to £12.71 per hour plus some tronc share and other company benefits. There is the possibility of live-in accommodation if required, which is deductible from your wages if you live outside the local Rye area. Candidates must be eligible to live and work in the UK.
General Assistant employer: N.E. Recruitment
Contact Detail:
N.E. Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Prepare for those interviews! Research the establishment and think about how your experience aligns with the role of General Assistant. Be ready to share examples of your previous night-time or customer service experience.
✨Tip Number 3
Show off your personality! When you apply through our website, let your passion for hospitality shine through. Employers love candidates who are enthusiastic and genuinely care about providing great service.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can keep you on their radar. It shows you're proactive and really interested in the role.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in hospitality or night-time roles. We want to see how your skills match the General Assistant position, so don’t be shy about showcasing your customer service and teamwork abilities!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about this role and how you can contribute to our team. We love seeing genuine passion for hospitality, so let that enthusiasm come through in your writing.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key experiences and skills that relate to the Night Porter and Food & Beverage duties.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at N.E. Recruitment
✨Know the Role Inside Out
Make sure you understand the responsibilities of a General Assistant, especially the Night Porter duties. Familiarise yourself with hotel operations during night hours and be ready to discuss how your previous experience aligns with these tasks.
✨Show Your Passion for Hospitality
During the interview, express your genuine enthusiasm for food and beverage service. Share examples of how you've created a welcoming atmosphere for guests in past roles, as this will highlight your suitability for the team-oriented environment.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, especially during night shifts. Think of scenarios where you maintained high standards of service or resolved guest issues effectively, and be ready to share these experiences.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the establishment. Inquire about the team culture, training opportunities, or how they ensure guest satisfaction during night hours. This demonstrates your commitment to the role.