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- Tasks: Lead and motivate the team to deliver exceptional service in a vibrant restaurant environment.
- Company: Exciting restaurant in outer Croydon with a focus on guest satisfaction.
- Benefits: Competitive salary starting from £34,000 plus tips, with a flexible work schedule.
- Why this job: Be at the forefront of the dining experience and make a real impact on guest satisfaction.
- Qualifications: Previous supervisory experience in hospitality and a passion for excellent service.
- Other info: Dynamic role with opportunities for growth and development in a fun atmosphere.
The predicted salary is between 34000 - 48000 £ per year.
Head Waiter - Assistant Manager required for a Restaurant located in the outer Croydon area. As Head Waiter - Assistant Manager, you will be responsible for the day-to-day supervision within this restaurant operation which also has a function room. Our client is looking for a good all-round background to include previous supervisory / managerial experience of bar / restaurant / wedding and other function service operations, and you will require a hands-on approach, being on the floor engaging with your guests ensuring maximum customer satisfaction.
This role would require that you are on duty for lunch and dinner service times leading your team from the front. A hands-on role which will involve training and motivating your food and beverage team. All financial management and administration functions for this restaurant will be undertaken by the owners / Directors allowing you to be at the forefront of the business on the floor.
A sample of duties for the Head Waiter - Assistant Manager requirements:
- Supervise, train, motivate, develop and lead your team to ensure the smooth delivery of service to maintain standards
- Ensure the restaurant / food and beverage areas are ready for service and resetting for next service
- Taking restaurant and function bookings
- Meeting and greeting guests
- Ensuring the service of food and beverages is in a smooth and timely manner and in accordance to standards set
- Ensuring guest satisfaction
- Promote / increase food and beverage sales
- Good wine knowledge desirable
- Ensure the work area is clean and tidy
- Manage the service – lunch and dinner service (unless a function on requiring you to be working at a specific time)
- Provide excellent communication skills with a passion for guest service
- Hands on role, on the floor
- Ensure guest billing and payments
- Compliance with government guidelines and statutory regulations
The salary for this opportunity is competitive, from £34,000 upwards per annum plus a share of the service charge / tips on top. Transport will be needed due to location in the local area and also shift work. This property plans to be closed on a Monday and Tuesday, therefore your work schedule will be Wednesday to Sunday inclusive, unless a function is booked for the other days.
Candidates must be eligible to live and work in the UK.
Head Waiter - Assistant Manager in Croydon employer: N.E. Recruitment
Contact Detail:
N.E. Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - Assistant Manager in Croydon
✨Tip Number 1
Get to know the restaurant scene in Croydon! Visit local spots, chat with staff, and understand what makes them tick. This will help you stand out when you apply, showing that you're genuinely interested in the area and its dining culture.
✨Tip Number 2
Network like a pro! Attend industry events or join local hospitality groups. You never know who might be looking for someone just like you, and personal connections can often lead to job opportunities that aren’t advertised.
✨Tip Number 3
When you get an interview, come prepared with examples of how you've led teams and ensured guest satisfaction in previous roles. Show them your hands-on approach and how you can motivate a team to deliver top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are ready to take on a hands-on role in the restaurant industry.
We think you need these skills to ace Head Waiter - Assistant Manager in Croydon
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous supervisory or managerial experience in the restaurant or bar industry. We want to see how you've led teams and ensured customer satisfaction in your past roles.
Tailor Your CV: Don’t just send a generic CV! Tailor it to match the job description, focusing on skills like training, motivating teams, and managing service. We love seeing candidates who take the time to personalise their applications.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your responsibilities and achievements to make it easy for us to read. We appreciate a well-structured CV that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at N.E. Recruitment
✨Know the Menu Inside Out
Make sure you’re familiar with the restaurant's menu, including any specials and wine pairings. This shows your passion for the role and helps you engage with guests effectively during the interview.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your hands-on approach and how you’ve motivated staff to deliver excellent customer service, as this is crucial for the Head Waiter - Assistant Manager position.
✨Showcase Your Customer Service Experience
Be ready to discuss specific instances where you ensured guest satisfaction. Whether it’s resolving complaints or enhancing the dining experience, sharing these stories will illustrate your commitment to high standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's operations, team dynamics, and future goals. This not only shows your interest in the role but also helps you assess if the restaurant aligns with your career aspirations.