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- Tasks: Supervise and lead a dynamic restaurant team, ensuring top-notch service and guest satisfaction.
- Company: Exciting restaurant in New Addington/Croydon with a vibrant atmosphere.
- Benefits: Competitive salary starting from £35,000 plus service charge, with a flexible work schedule.
- Why this job: Join a hands-on role where you can make a real impact on guest experiences.
- Qualifications: Previous supervisory experience in hospitality and a passion for customer service.
- Other info: Work Wednesday to Sunday, with opportunities for growth in a fun environment.
Assistant Manager required for a Restaurant located in the outer New Addington / Croydon area. Do you have the right skills and experience for this role? Read on to find out, and make your application.
As Assistant Manager, you will be responsible for the day-to-day supervision within this restaurant operation which also has a function room. Our client is looking for a good all-round background to include previous supervisory / managerial experience of bar / restaurant / wedding and other function service operations, and you will require a hands-on approach, being on the floor engaging with your guests ensuring maximum customer satisfaction.
This role would require that you are on duty for lunch and dinner service times leading your team from the front. A hands-on role which will involve training and motivating your food and beverage team. All financial management and administration functions for this restaurant will be undertaken by the owners / Directors allowing you to be at the forefront of the business on the floor.
A sample of duties for the Assistant Manager requirements:
- Supervise, train, motivate, develop and lead your team to ensure the smooth delivery of service to maintain standards
- Ensure the restaurant / food and beverage areas are ready for service and resetting for next service
- Taking restaurant and function bookings
- Meeting and greeting guests
- Ensuring the service of food and beverages is in a smooth and timely manner and in accordance to standards set
- Ensuring guest satisfaction
- Promote / increase food and beverage sales
- Good wine knowledge desirable
- Ensure the work area is clean and tidy
- Manage the service – lunch and dinner service (unless a function on requiring you to be working at a specific time)
- Provide excellent communication skills with a passion for guest service
- Hands-on role, on the floor
- Ensure guest billing and payments
- Compliance with government guidelines and statutory regulations
The salary for this opportunity is given as competitive, from £35,000 upwards per annum plus a share of the service charge. Transport will be needed due to location in the local area and also shift work. This property plans to be closed on a Monday and Tuesday, therefore your work schedule will be Wednesday to Sunday inclusive, unless a function is booked for the other days.
Candidates must be eligible to live and work in the UK.
Assistant Manager in Croydon employer: N.E. Recruitment
Contact Detail:
N.E. Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Croydon
✨Tip Number 1
Get to know the restaurant scene in New Addington and Croydon. Familiarise yourself with local dining trends and popular spots. This will help you engage in meaningful conversations during interviews and show that you're genuinely interested in the area.
✨Tip Number 2
Network like a pro! Attend local food and beverage events or join online groups related to the restaurant industry. Making connections can lead to insider info about job openings and give you a leg up on the competition.
✨Tip Number 3
When you get an interview, come prepared with examples of how you've successfully led teams in the past. Share stories about how you’ve motivated staff or improved customer satisfaction – it’ll show you’re the hands-on leader they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are ready to take on the Assistant Manager role and make a difference.
We think you need these skills to ace Assistant Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your supervisory and managerial experience in bar or restaurant settings, and don’t forget to mention any hands-on roles you've had that involved guest engagement.
Showcase Your Skills: In your application, emphasise your skills in training and motivating teams. We want to see how you’ve led a team to deliver excellent service and ensure customer satisfaction, so share specific examples!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and qualifications. Remember, we’re looking for clarity in your communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at N.E. Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager in a restaurant setting. Familiarise yourself with the day-to-day operations, from supervising staff to ensuring guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role requires a hands-on approach to leading a team, be prepared to discuss your previous supervisory or managerial experience. Share specific examples of how you've motivated and trained staff in the past, and how you’ve handled challenges on the floor. This will demonstrate your capability to lead effectively.
✨Engage with Customer Service Scenarios
Expect questions about customer service situations. Think of times when you went above and beyond for a guest or resolved a complaint successfully. Highlighting your passion for guest service will resonate well with the interviewers, as they’re looking for someone who can ensure maximum customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the Assistant Manager role. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
