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- Tasks: Manage shifts, serve Afternoon Tea, and oversee Room Service in a prestigious hotel.
- Company: Join a renowned hotel in Eastbourne known for its exceptional guest service.
- Benefits: Enjoy a competitive salary, share of service charge, and additional company perks.
- Why this job: Be part of a dynamic team, enhance guest experiences, and develop your leadership skills.
- Qualifications: Previous supervisory experience and excellent English skills are preferred; restaurant experience is a plus.
- Other info: Flexibility required for evenings, weekends, and bank holidays; physical fitness needed for lifting.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Lounge Manager required for our client, a prestigious hotel located in the Eastbourne area.
As Assistant Lounge Manager, you will be responsible for the smooth running of the shift, including serving Afternoon Tea and overseeing Room Service.
Key responsibilities include:
- Assist in the absence of the Lounge Manager
- Lead and motivate the team to ensure all daily duties are carried out
- Greet guests, manage the seating plan, and take orders in the lounge and room service
- Conduct team briefings and organize the team for daily operations
- Assist in training team members
- Liaise with the kitchen and other departments to ensure effective communication
- Provide the highest standard of service for guests
- This is a full-time role, working 40 hours per week over five days, including evenings, weekends, and bank holidays, requiring flexibility
Key skills for this role include:
- A welcoming personality to enhance the guest experience
- Excellent English language skills, both verbal and written
- Ability to multitask and stay calm under pressure
- Physical fitness, as lifting and carrying are required
- Previous supervisory experience is preferred
- Experience in a restaurant or lounge environment is desirable
The salary for Assistant Lounge Manager is a competitive basic salary for a 40-hour week, plus a share of the service charge which varies. Additional company benefits are also available.
Please send an up-to-date copy of your Curriculum Vitae.
N.E. Recruitment acts as an Employment Agency for this vacancy.
We look forward to receiving applications. Due to high volume, only candidates closely matching the skills and experience will be contacted. For more information or opportunities, please contact us or forward your CV for consideration.
Candidates must be eligible to live and work in the UK.
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Assistant Lounge Manager employer: N.E. Recruitment
Contact Detail:
N.E. Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Lounge Manager
✨Tip Number 1
Familiarise yourself with the hotel and its services, especially the Afternoon Tea offerings. This knowledge will help you engage with guests and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Highlight your previous supervisory experience in hospitality settings when networking. Connect with current or former employees of the hotel on platforms like LinkedIn to gain insights and potentially get a referral.
✨Tip Number 3
Practice your communication skills, particularly in English, as this role requires excellent verbal interaction with guests. Consider role-playing scenarios where you greet guests or manage seating plans to build confidence.
✨Tip Number 4
Demonstrate your ability to multitask by sharing examples from past experiences where you successfully managed multiple responsibilities under pressure. This will show your potential employer that you can handle the demands of the Assistant Lounge Manager role.
We think you need these skills to ace Assistant Lounge Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any supervisory roles. Emphasise skills like multitasking, communication, and customer service that align with the Assistant Lounge Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences where you led a team or enhanced guest experiences, and explain why you are excited about this role at the hotel.
Highlight Key Skills: In your application, clearly outline your English language proficiency and any previous experience in a restaurant or lounge environment. Use examples to demonstrate your ability to stay calm under pressure and manage multiple tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at N.E. Recruitment
✨Showcase Your Leadership Skills
As an Assistant Lounge Manager, you'll need to lead and motivate your team. Be prepared to discuss your previous supervisory experience and provide examples of how you've successfully managed a team in the past.
✨Demonstrate Excellent Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would liaise with the kitchen and other departments to ensure smooth operations.
✨Prepare for Scenario Questions
Expect questions that assess your ability to multitask and stay calm under pressure. Think of specific situations where you've had to manage multiple responsibilities and how you handled them effectively.
✨Emphasise Your Guest Service Skills
The role requires providing the highest standard of service. Be ready to share examples of how you've enhanced guest experiences in previous roles, particularly in a restaurant or lounge environment.
