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- Tasks: Design and implement innovative solutions using Microsoft Dynamics 365 CRM and Power Platform.
- Company: Join a leading tech company focused on digital transformation and innovation.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of CRM technology with impactful solutions.
- Qualifications: Extensive experience with Microsoft Dynamics 365 CRM and Power Platform required.
- Other info: Ideal for tech-savvy individuals passionate about problem-solving and collaboration.
The predicted salary is between 48000 - 72000 £ per year.
The Microsoft Dynamics CRM and Power Platform Technical Architect is responsible for designing, implementing, and overseeing solutions that leverage Microsoft Dynamics 365 CRM and the Power Platform (Power Apps, Power Automate, Power BI). This role requires deep technical expertise, strong problem-solving skills, and the ability to work collaboratively with business stakeholders, developers, and project teams to deliver scalable, efficient, and innovative solutions.
Key Responsibilities
- Solution Architecture and Design
- Design end-to-end architecture for Microsoft Dynamics 365 CRM and Power Platform solutions, ensuring alignment with business requirements and best practices.
- Create scalable, secure, and high-performance solutions that integrate with other enterprise systems and applications.
- Develop technical roadmaps and strategies for Dynamics 365 CRM and Power Platform adoption and optimization.
- Technical Leadership
- Provide technical leadership to development teams, ensuring adherence to design principles, coding standards, and project timelines.
- Act as the subject matter expert (SME) for Dynamics 365 CRM and Power Platform technologies.
- Integration and Customization
- Lead the design and development of custom plugins, workflows, and integrations with external systems using Dynamics 365 SDK, Power Automate, and Azure services.
- Configure and customize Dynamics 365 CRM entities, forms, views, and dashboards to meet business needs.
- Design and implement data migration strategies for transitioning data into Dynamics 365 CRM.
- Power Platform Expertise
- Build and deploy Power Apps (Canvas and Model-Driven) to extend Dynamics 365 CRM functionality.
- Automate business processes using Power Automate (Flow) and integrate with third-party systems.
- Leverage Power BI to create interactive dashboards and reports for data visualization and analytics.
- Collaboration and Stakeholder Management
- Work closely with business stakeholders to gather and analyze requirements, translating them into technical specifications.
- Collaborate with cross-functional teams, including business analysts, developers, and testers, to deliver high-quality solutions.
- Communicate technical concepts to non-technical stakeholders in a clear and concise manner.
Required Skills and Qualifications
- Extensive experience with Microsoft Dynamics 365 CRM and the Power Platform.
- Extensive experience with 365 Customer Service, Omni-Channel setup, and Contact Centre integrations.
- Strong understanding of relational databases, data modeling, and SQL Server.
- Experience building Canvas and Model-Driven Power Apps.
- Knowledge of Power Automate for process automation and integration.
- Familiarity with Power BI for data visualization and analytics.
- Experience with REST APIs, OData, and integration tools like Azure Logic Apps, Data Factory, or KingswaySoft.
- Knowledge of ALM (Application Lifecycle Management) practices, including source control and CI/CD pipelines.
Soft Skills
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Microsoft certifications such as: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365 Fundamentals (CRM).
- Experience with Agile/Scrum methodologies and tools like Azure DevOps or Jira.
- Familiarity with AI Builder, Dataverse, and other advanced Power Platform capabilities.
Senior digital CRM architect employer: N Consulting Ltd
Contact Detail:
N Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior digital CRM architect
✨Tip Number 1
Network with professionals in the Microsoft Dynamics and Power Platform community. Attend relevant meetups, webinars, or conferences to connect with potential colleagues and industry leaders who can provide insights and possibly refer you to opportunities at StudySmarter.
✨Tip Number 2
Showcase your technical expertise by contributing to online forums or communities focused on Microsoft Dynamics 365 and Power Platform. Sharing your knowledge and solutions can help you build a reputation as a subject matter expert, making you more attractive to us.
✨Tip Number 3
Familiarise yourself with the latest updates and features of Microsoft Dynamics 365 and Power Platform. Being well-versed in the newest tools and functionalities will demonstrate your commitment to staying current in the field, which is crucial for a role like this.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've successfully implemented solutions using Dynamics 365 and Power Platform. Having concrete examples ready will help you illustrate your problem-solving skills and technical leadership during interviews with us.
We think you need these skills to ace Senior digital CRM architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience with Microsoft Dynamics 365 CRM and the Power Platform. Focus on relevant projects where you've designed and implemented solutions, showcasing your technical expertise and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities outlined in the job description. Emphasise your ability to lead technical teams, your experience with integration and customization, and your collaboration with stakeholders.
Showcase Relevant Skills: In your application, clearly list your skills related to the role, such as your knowledge of Power Apps, Power Automate, and Power BI. Mention any relevant certifications, especially those from Microsoft, to strengthen your application.
Prepare for Technical Questions: Anticipate technical questions related to Dynamics 365 CRM and the Power Platform during the interview process. Be ready to discuss your experience with REST APIs, data migration strategies, and how you've applied Agile methodologies in past projects.
How to prepare for a job interview at N Consulting Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive experience with Microsoft Dynamics 365 CRM and the Power Platform. Highlight specific projects where you've designed and implemented solutions, focusing on your role in architecture and integration.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your problem-solving abilities. Prepare examples of challenges you've encountered in previous roles and how you successfully resolved them, particularly in relation to CRM and Power Platform.
✨Communicate Clearly with Non-Technical Stakeholders
Since you'll be working closely with business stakeholders, practice explaining complex technical concepts in simple terms. This will show your ability to bridge the gap between technical and non-technical teams.
✨Familiarise Yourself with Agile Methodologies
As Agile/Scrum methodologies are preferred, brush up on your knowledge of these practices. Be ready to discuss how you've applied Agile principles in past projects, especially in relation to Dynamics 365 and Power Platform implementations.
