At a Glance
- Tasks: Gather business requirements and translate them into ServiceNow solutions.
- Company: N Consulting Ltd, a dynamic consultancy in Glasgow.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on Agile methodologies.
- Why this job: Join a team where your expertise shapes innovative ServiceNow solutions.
- Qualifications: 7+ years as a Business Analyst with strong ServiceNow experience.
The predicted salary is between 55000 - 65000 £ per year.
Location: Glasgow, UK
Job Type: Contract - Hybrid
Job Summary
We are looking for an experienced Senior ServiceNow Business Analyst with strong expertise in gathering business requirements, translating them into ServiceNow solutions, and working closely with stakeholders, developers, and technical teams. The candidate should have hands-on experience in ServiceNow modules, Agile delivery, process improvement, and end-to-end implementation support.
Required Skills
- Strong experience as a Business Analyst in ServiceNow projects
- Good understanding of ServiceNow modules such as:
- ITSM
- ITOM
- HRSD
- CMDB
- Service Catalog
- Incident, Change, Problem Management
- Experience with Agile/Scrum methodologies
- Strong stakeholder management and communication skills
- Ability to create process maps and functional documentation
- Knowledge of integrations, workflows, and ServiceNow platform capabilities
- Experience in requirement gathering and business process analysis
- Strong analytical and problem-solving skills
Required Experience
- 7+ years of experience as Business Analyst
- 4+ years of experience working on ServiceNow platform projects
- Experience working in enterprise/global environments preferred
Education
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field
ServiceNow Business Analyst at N Consulting Ltd in Glasgow employer: N Consulting Ltd
N Consulting Ltd is an exceptional employer that values innovation and collaboration, offering a dynamic work culture in the vibrant city of Glasgow. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement, particularly in the rapidly evolving field of ServiceNow. Our hybrid work model promotes a healthy work-life balance, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Business Analyst at N Consulting Ltd in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to ServiceNow and business analysis. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples during interviews. Talk about specific projects where you gathered requirements or improved processes using ServiceNow. This will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Business Analyst at N Consulting Ltd in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Business Analyst role. Highlight your experience with ServiceNow modules and Agile methodologies, as these are key for us. Use specific examples that showcase your skills in gathering requirements and stakeholder management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your hands-on experience with ServiceNow and how you've successfully implemented solutions in the past. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your analytical and problem-solving skills. We love candidates who can think critically and come up with innovative solutions. Share examples of challenges you've faced and how you overcame them.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at N Consulting Ltd
✨Know Your ServiceNow Modules
Make sure you brush up on your knowledge of the specific ServiceNow modules mentioned in the job description, like ITSM and ITOM. Be ready to discuss how you've used these modules in past projects and how they can benefit the company.
✨Showcase Your Agile Experience
Since Agile methodologies are key for this role, prepare examples of how you've successfully worked in Agile environments. Talk about your role in sprints, how you collaborated with teams, and any process improvements you implemented.
✨Master Stakeholder Management
Stakeholder management is crucial for a Business Analyst. Think of specific instances where you effectively communicated with stakeholders, gathered requirements, and ensured their needs were met. This will demonstrate your strong communication skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Prepare scenarios where you faced challenges in requirement gathering or process analysis, and explain how you approached and resolved those issues.
