Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Business Analyst to drive Salesforce and DocuSign solutions.
- Company: We're a dynamic team focused on innovative CRM and eSignature implementations.
- Benefits: Enjoy hybrid work options and opportunities for professional growth.
- Why this job: Make an impact by transforming business processes and enhancing customer experiences.
- Qualifications: 5+ years as a Business Analyst with strong Salesforce and DocuSign experience required.
- Other info: Ideal for those passionate about tech and looking to shape the future of business.
The predicted salary is between 36000 - 60000 £ per year.
Business Analyst – Salesforce & DocuSign
Job Title: Business Analyst – Salesforce & DocuSign
Location: Northampton
Employment Type: Contract
Work Mode: Hybrid
Job Summary:
We are seeking a results-driven Business Analyst with hands-on experience in Salesforce CRM and DocuSign to join our team. The ideal candidate will be responsible for gathering business requirements, translating them into functional specifications, and driving end-to-end implementation of CRM and eSignature solutions.
Key Responsibilities:
- Collaborate with business stakeholders to elicit, analyze, and document business requirements related to Salesforce and DocuSign.
- Translate business needs into functional and technical specifications.
- Facilitate workshops and conduct gap analysis to align solution capabilities with business processes.
- Work closely with Salesforce administrators, developers, and DocuSign integration teams to deliver scalable solutions.
- Perform UAT coordination, create test cases, and validate solutions against business requirements.
- Ensure proper documentation of processes, configurations, and enhancements.
- Assist in change management and training activities related to Salesforce and DocuSign implementations.
Required Skills & Experience:
- 5+ years of experience as a Business Analyst.
- 3+ years of experience working with Salesforce (Sales Cloud, Service Cloud preferred).
- 2+ years of experience with DocuSign (CLM or eSignature modules).
- Strong understanding of CRM workflows, case management, lead management, and customer lifecycle.
- Experience in data mapping, integration projects, and API-related requirements.
- Ability to write clear user stories, acceptance criteria, and BRDs/FRDs.
- Proficient in tools like JIRA, Confluence, and MS Office Suite.
- Excellent communication and stakeholder management skills.
Nice to Have:
- Salesforce Administrator or Business Analyst certification.
- Experience with DocuSign CLM (Contract Lifecycle Management).
- Domain experience in Financial Services, Healthcare, or Real Estate.
#J-18808-Ljbffr
Business Analyst - Salesforce & DocuSign employer: N Consulting Ltd
Contact Detail:
N Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Salesforce & DocuSign
✨Tip Number 1
Familiarise yourself with the latest features and updates in Salesforce and DocuSign. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals who are already working as Business Analysts in Salesforce and DocuSign. Join relevant online forums or LinkedIn groups to gain insights and potentially get referrals for job openings.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully gathered requirements and implemented solutions using Salesforce and DocuSign. Real-life examples can set you apart from other candidates.
✨Tip Number 4
Showcase your understanding of CRM workflows and case management by preparing questions that demonstrate your analytical thinking. This will highlight your problem-solving skills during the interview process.
We think you need these skills to ace Business Analyst - Salesforce & DocuSign
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Analyst position. Familiarise yourself with Salesforce and DocuSign functionalities to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Salesforce and DocuSign. Provide specific examples of projects where you've gathered business requirements, translated them into specifications, and implemented solutions.
Craft a Strong Cover Letter: Your cover letter should not only express your interest in the role but also demonstrate your understanding of the business needs. Mention how your skills align with the job description and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at N Consulting Ltd
✨Know Your Salesforce and DocuSign Inside Out
Make sure you have a solid understanding of both Salesforce and DocuSign. Be prepared to discuss specific features, functionalities, and how they can be leveraged to meet business needs. Highlight any relevant projects you've worked on that involved these tools.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past experiences where you gathered requirements or facilitated workshops, and be ready to explain your approach and the outcomes.
✨Showcase Your Communication Skills
As a Business Analyst, communication is key. Be prepared to demonstrate how you effectively communicate with stakeholders, manage expectations, and ensure everyone is aligned. Use examples from your experience to illustrate your points.
✨Familiarise Yourself with UAT Processes
Understanding User Acceptance Testing (UAT) is crucial for this role. Be ready to discuss how you coordinate UAT, create test cases, and validate solutions. Share any experiences where you successfully managed UAT and the impact it had on project delivery.
