At a Glance
- Tasks: Gather business requirements and translate them into ServiceNow solutions.
- Company: Dynamic tech company based in Glasgow with a hybrid work model.
- Benefits: Competitive contract pay, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on Agile methodologies.
- Why this job: Join a team where your expertise will shape innovative ServiceNow solutions.
- Qualifications: 7+ years as a Business Analyst with strong ServiceNow experience.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced Senior ServiceNow Business Analyst with strong expertise in gathering business requirements, translating them into ServiceNow solutions, and working closely with stakeholders, developers, and technical teams. The candidate should have hands-on experience in ServiceNow modules, Agile delivery, process improvement, and end-to-end implementation support.
Required Skills
- Strong experience as a Business Analyst in ServiceNow projects
- Good understanding of ServiceNow modules such as:
- ITSM
- ITOM
- HRSD
- CMDB
- Service Catalog
- Incident, Change, Problem Management
- Experience with Agile/Scrum methodologies
- Strong stakeholder management and communication skills
- Ability to create process maps and functional documentation
- Knowledge of integrations, workflows, and ServiceNow platform capabilities
- Experience in requirement gathering and business process analysis
- Strong analytical and problem-solving skills
Required Experience
- 7+ years of experience as Business Analyst
- 4+ years of experience working on ServiceNow platform projects
- Experience working in enterprise/global environments preferred
Education
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
ServiceNow Business Analyst employer: N Consulting Limited
Join a dynamic and innovative team in Glasgow as a Senior ServiceNow Business Analyst, where your expertise will be valued and your contributions recognised. Our hybrid work model promotes a healthy work-life balance, while our commitment to employee development ensures you have ample opportunities for growth and advancement. With a collaborative culture that encourages creativity and problem-solving, you'll thrive in an environment that values your input and fosters professional excellence.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or even local events to get your name out there and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by practising common questions specific to ServiceNow Business Analyst roles. Think about how you can showcase your experience with ITSM, Agile methodologies, and stakeholder management during the conversation.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills, especially those involving ServiceNow projects.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace ServiceNow Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Business Analyst role. Highlight your experience with ServiceNow modules and Agile methodologies, as these are key for us. Use specific examples that showcase your skills in gathering requirements and stakeholder management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your hands-on experience with ServiceNow and how you've successfully implemented solutions in the past. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:As a Business Analyst, your analytical skills are crucial. In your application, include examples of how you've tackled complex problems or improved processes in previous roles. This will help us see your thought process and approach to challenges.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at N Consulting Limited
✨Know Your ServiceNow Modules
Make sure you brush up on your knowledge of the specific ServiceNow modules mentioned in the job description, like ITSM, ITOM, and HRSD. Be ready to discuss how you've used these modules in past projects and how they can be leveraged to meet business needs.
✨Showcase Your Agile Experience
Since Agile methodologies are key for this role, prepare examples of how you've successfully worked in Agile environments. Talk about your experience with Scrum, how you’ve collaborated with teams, and any challenges you overcame during sprints.
✨Master Stakeholder Management
Stakeholder management is crucial for a Business Analyst. Think of specific instances where you effectively communicated with stakeholders, gathered requirements, and ensured their needs were met. This will demonstrate your strong communication skills and ability to build relationships.
✨Prepare Process Maps and Documentation
Be ready to discuss your experience in creating process maps and functional documentation. Bring examples if possible, as this will show your analytical skills and attention to detail, which are essential for translating business requirements into ServiceNow solutions.
