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- Tasks: Manage AWS-focused services and ensure smooth DevOps operations.
- Company: N Consulting Ltd, a dynamic tech company in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work with cross-functional teams and enhance your career in a supportive setting.
- Why this job: Join a fast-paced environment and make a real impact on service delivery.
- Qualifications: Experience in service management and strong stakeholder collaboration skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced Service Manager (MIE) to support a critical AWS-focused environment within a fast-paced DevOps delivery landscape. This role is ideal for someone with strong service management expertise who can balance operational stability with ongoing delivery and DevOps maturity initiatives.
Key Experience Required:
- Strong experience in Service Management disciplines across development and in-service lifecycle
- Proven supplier and vendor management experience within commercial framework agreements
- Experience managing incidents, problems, escalations, and operational remediation
- Strong stakeholder management and cross-functional collaboration skills
- Experience working within DevOps environments across end-to-end delivery and support
- Understanding of product delivery, risk management, architecture, environments, releases, and budgeting
- Workday knowledge is highly desirable
- Release management experience advantageous
Key Responsibilities:
- Ensure delivery of day-to-day IT operational services from suppliers
- Maintain stability and quality of supplier-delivered services
- Lead and coordinate service-related issue resolution and remediation activities
- Ensure IT suppliers meet contractual and operational commitments
- Support operational governance, service improvements, and DevOps maturity initiatives
- Potentially support release management activities
Work Model:
- Hybrid working model with 40% onsite presence
- Collaborative environment with cross-functional technical teams
Service Manager (MIE) – AWS / DevOps Environment in London employer: N Consulting Limited
Contact Detail:
N Consulting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (MIE) – AWS / DevOps Environment in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in AWS or DevOps. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your service management skills. Be ready to discuss how you've handled incidents and escalations in the past. We want to hear your success stories!
✨Tip Number 3
Showcase your collaboration skills! During interviews, highlight examples of how you've worked with cross-functional teams. This is key in a DevOps environment, and we love to see teamwork in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who fit our culture.
We think you need these skills to ace Service Manager (MIE) – AWS / DevOps Environment in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Service Manager role. Highlight your experience in service management, AWS, and DevOps environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that align with our needs, especially around incident management and stakeholder collaboration.
Showcase Your Soft Skills: We value strong communication and collaboration skills just as much as technical expertise. Make sure to mention any experiences where you've successfully worked with cross-functional teams or managed stakeholders effectively.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at N Consulting Limited
✨Know Your Service Management Stuff
Make sure you brush up on your service management principles, especially in a DevOps context. Be ready to discuss your experience with incident management and how you've handled operational challenges in the past.
✨Show Off Your Stakeholder Skills
Prepare examples of how you've successfully managed stakeholders and collaborated across teams. This role requires strong cross-functional collaboration, so highlight your ability to communicate effectively and build relationships.
✨Get Familiar with AWS and DevOps
Since this position is focused on an AWS environment, make sure you understand the basics of AWS services and how they integrate into DevOps practices. Being able to speak confidently about these topics will set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in real-time. Think about past incidents you've managed and be ready to explain your thought process and the outcomes of your actions.