At a Glance
- Tasks: Gather business requirements and translate them into ServiceNow solutions.
- Company: Dynamic tech company based in Glasgow with a hybrid work model.
- Benefits: Competitive contract pay, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on Agile methodologies.
- Why this job: Join a team where your expertise will drive impactful ServiceNow projects.
- Qualifications: 7+ years as a Business Analyst with strong ServiceNow experience.
The predicted salary is between 60000 - 80000 € per year.
We are looking for an experienced Senior ServiceNow Business Analyst with strong expertise in gathering business requirements, translating them into ServiceNow solutions, and working closely with stakeholders, developers, and technical teams. The candidate should have hands-on experience in ServiceNow modules, Agile delivery, process improvement, and end-to-end implementation support.
Required Skills
- Strong experience as a Business Analyst in ServiceNow projects
- Good understanding of ServiceNow modules such as:
- ITSM
- ITOM
- HRSD
- CMDB
- Service Catalog
- Incident, Change, Problem Management
- Experience with Agile/Scrum methodologies
- Strong stakeholder management and communication skills
- Ability to create process maps and functional documentation
- Knowledge of integrations, workflows, and ServiceNow platform capabilities
- Experience in requirement gathering and business process analysis
- Strong analytical and problem-solving skills
Required Experience
- 7+ years of experience as Business Analyst
- 4+ years of experience working on ServiceNow platform projects
- Experience working in enterprise/global environments preferred
Education
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
ServiceNow Business Analyst in Glasgow employer: N Consulting Limited
Join a dynamic and innovative team in Glasgow as a Senior ServiceNow Business Analyst, where your expertise will be valued and your contributions recognised. Our hybrid work model promotes a healthy work-life balance, while our commitment to employee growth ensures you have access to continuous learning opportunities and career advancement. Experience a collaborative culture that encourages creativity and problem-solving, making this an ideal environment for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Business Analyst in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or local events to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by practising common questions specific to ServiceNow and business analysis. We recommend role-playing with a friend or using online resources to sharpen your responses and boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your past projects, especially those involving ServiceNow. This can be a game-changer in demonstrating your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ServiceNow Business Analyst in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and Agile methodologies. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior ServiceNow Business Analyst role. Share specific examples of your past work that align with the requirements we’ve listed.
Showcase Your Stakeholder Management Skills:Since strong communication and stakeholder management are key for this role, include examples in your application that demonstrate how you've successfully worked with different teams and stakeholders in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at N Consulting Limited
✨Know Your ServiceNow Modules
Make sure you brush up on your knowledge of the specific ServiceNow modules mentioned in the job description, like ITSM, ITOM, and HRSD. Be ready to discuss how you've used these modules in past projects and how they can be leveraged to meet business needs.
✨Showcase Your Agile Experience
Since Agile methodologies are key for this role, prepare examples of how you've successfully worked in Agile environments. Talk about your experience with Scrum, how you’ve collaborated with teams, and any challenges you overcame during sprints.
✨Master Stakeholder Management
Stakeholder management is crucial for a Business Analyst. Think of specific instances where you effectively communicated with stakeholders, gathered requirements, and ensured their needs were met. Highlight your communication skills and how you build relationships.
✨Prepare for Process Mapping Questions
Expect questions about creating process maps and functional documentation. Be ready to explain your approach to process improvement and how you’ve documented workflows in previous roles. Having a few examples at hand will help you stand out.
