N Consulting Global is seeking an experienced Test Manager/Lead to oversee end-to-end testing across a major Contact Centre and Telephony Transformation programme in the UK. You will drive testing strategy, governance, and assurance across a complex ecosystem including voice networks, IVR, and analytics platforms.
The role requires hands-on leadership to coordinate SIT, E2E, UAT, and OAT with multiple vendors and business units, establish quality gates, and push automation and AI-driven testing.
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Test Lead: Contact Centre & Telephony Transformation employer: N Consulting Global
As an IT Business Systems Analyst at our Darlington location, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, a commitment to employee growth through continuous learning opportunities, and the chance to lead impactful projects that enhance manufacturing processes. Join us to be part of a team that values your expertise and fosters a supportive environment for professional development.
