We are looking for an experienced Salesforce Enterprise Architect / Technical Architect with extensive Salesforce architecture experience to lead complex CRM transformation initiatives.
The ideal candidate will have strong hands-on experience in High-Level Design (HLD) and Low-Level Design (LLD) and must hold both Salesforce Application Architect and Salesforce System Architect certifications.
Experience within the Public Sector or Energy & Utilities domain is highly desirable, particularly exposure to Public Sector Solutions (PSS) and Government Digital Service (GDS) standards.
Mandatory Skills & Experience
- Extensive experience as a Salesforce Architect / Technical Architect / Senior Technical Architect.
- Strong experience designing and implementing Salesforce solutions and CRM architectures.
- Strong hands-on experience producing and reviewing:
- High-Level Designs (HLD)
- Low-Level Designs (LLD)
- Technical architecture blueprints
- 14+ years of CRM experience.
- Minimum 3 years' experience in Public Sector or Energy & Utilities.
- Strong Salesforce 360 Platform architecture knowledge.
- Experience integrating Salesforce with disparate enterprise systems.
- Strong understanding of business-process design, optimisation and transformation.
- Ability to translate complex business requirements into scalable Salesforce solutions.
- Experience defining target architecture and transition architecture.
- Experience creating implementation roadmaps and phased delivery plans.
- Strong stakeholder/client-facing and consulting experience.
- Ability to lead business process redesign and architecture workshops.
- Strong communication, presentation and interpersonal skills.
Key Responsibilities
- Act as a Salesforce Enterprise/Technical Architecture advisor to customers.
- Define and execute CRM strategy and Salesforce transformation roadmaps.
- Assess business requirements and map them to appropriate Salesforce capabilities.
- Lead architecture and business-process redesign workshops.
- Design target and transition architectures.
- Develop implementation roadmaps and phased delivery plans.
- Identify integration touchpoints across multi-cloud Salesforce implementations.
- Provide strategic guidance across the Salesforce 360 Platform.
- Work closely with Technical Architects, project teams and implementation partners.
- Review solution designs, infrastructure blueprints and technical architecture.
- Identify technical risks, dependencies and potential issues.
- Provide thought leadership around Salesforce and CRM transformation.
- Support complex business and technical problem-solving across enterprise programmes.
Good to Have
- Experience with Salesforce Public Sector Solutions (PSS) Cloud.
- Experience working on Government/Public Sector Salesforce programmes.
- Understanding of GDS (Government Digital Service) standards.
- Energy & Utilities industry experience.
- Experience with Salesforce multi-cloud implementations.
- Experience with enterprise-scale CRM transformation programmes.
#J-18808-Ljbffr
Salesforce Technical Architect employer: N Consulting Global
As an IT Business Systems Analyst at our Darlington location, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, a commitment to employee growth through continuous learning opportunities, and the chance to lead impactful projects that enhance manufacturing processes. Join us to be part of a team that values your expertise and fosters a supportive environment for professional development.
