Ecommerce Specialist in London

Role purpose – Ecommerce Specialist

With innovation being a key strategic driver, this role is accountable for the design and run of systems and data platforms designed to improve the shopping experience of our customers.

The level that this role will operate:

• Strategy & Timescales: Balance future strategy with delivery of today’s plans, planning ahead between 2 to 3 years.
• Leading Teams: Lead the talent agenda – making decisions on strategic development and use of internal/external capability.
• Resources: Own, manage and negotiate for resources, including Capex budgets to reflect changing priorities.
• Resolving Issues: Comfortable with ambiguity, conceptualise possible future solutions by identifying and using insight.
• Team Working Networking: Work collaboratively with internal and external stakeholders to deliver results. Influence industry networks, and manage strategic relationships with suppliers and government.
• Change and Innovation: Champion innovation, improvement and drive change to deliver excellence for customers, suppliers, colleagues and communities.
• Results and Output: Delivers outstanding results with clear business impact by leading teams or through individual performance.

Key responsibilities / accountabilities:

• Owning Service Model processes for Engineer Technology Products (10.3) and input into Plan & Manage Portfolio (10.1).
• Delivering the strategic vision for Engineering, working with the Programme Directors and Product Owners to build and deliver retail leading technology globally.
• Responsible for overseeing the architecture, design, development and implementation of multiple software products, driving the adoption of sound architectural principles in building solutions that will be easy to maintain, adapt and enhance over time.
• Provide technical leadership, guidance and management oversight for large teams of engineers involved in technical design, development and running of some of our key systems and data platforms.
• Deep experience and belief in using modern development methodologies such as agile and dev ops, yet be comfortable and confident in leading the transition from legacy systems and methods.
• Lead a world-class, highly motivated engineering team, dispersed against multi locations/geography that will continually improve its products in a data-based and agile way.
• Drive transformation, technical change and build next generation products and platforms to improve the customer experience.
• Spotting, nurturing and developing talent through coaching and mentoring.
• Following our Business Code of Conduct and always acting with integrity and due diligence.

Technical skills:

• Technological innovation to anticipate consumer and colleague needs, keeping ahead of the curve.
• Engineering and architecture knowledge to provide direction and insight to the technical areas of the function.
• Technology product development expertise, driving a culture of world-class, iterative product development.
• Commercial and strategic business acumen to deliver scalable products that offer measurable return on investment.
• Digital commerce and multi-channel awareness with the ability to identify where digital investment can give a competitive advantage.