At a Glance
- Tasks: Gather business requirements and translate them into ServiceNow solutions.
- Company: Join a dynamic team in Glasgow with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive pay, and professional growth opportunities.
- Other info: Collaborative environment with opportunities for career advancement.
- Why this job: Make a real impact by improving processes and working with cutting-edge technology.
- Qualifications: 7+ years as a Business Analyst with strong ServiceNow expertise.
The predicted salary is between 50000 - 65000 € per year.
Location: Glasgow, UK
Job Type: Contract - Hybrid
Job Summary
We are looking for an experienced Senior ServiceNow Business Analyst with strong expertise in gathering business requirements, translating them into ServiceNow solutions, and working closely with stakeholders, developers, and technical teams. The candidate should have hands-on experience in ServiceNow modules, Agile delivery, process improvement, and end-to-end implementation support.
Required Skills
- Strong experience as a Business Analyst in ServiceNow projects
- Good understanding of ServiceNow modules such as:
- ITSM
- ITOM
- HRSD
- CMDB
- Service Catalog
- Incident, Change, Problem Management
- Experience with Agile/Scrum methodologies
- Strong stakeholder management and communication skills
- Ability to create process maps and functional documentation
- Knowledge of integrations, workflows, and ServiceNow platform capabilities
- Experience in requirement gathering and business process analysis
- Strong analytical and problem-solving skills
Required Experience
- 7+ years of experience as Business Analyst
- 4+ years of experience working on ServiceNow platform projects
- Experience working in enterprise/global environments preferred
Education
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
Sr ServiceNow Business Analyst in Glasgow employer: N Consulting Global
Join a dynamic and innovative team in Glasgow as a Senior ServiceNow Business Analyst, where your expertise will be valued and your contributions recognised. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional development and growth within a collaborative and supportive environment. With a focus on process improvement and cutting-edge technology, you'll be part of a company that prioritises employee satisfaction and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sr ServiceNow Business Analyst in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with ServiceNow communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your ServiceNow knowledge and Agile methodologies. Be ready to discuss specific projects you've worked on and how you've tackled challenges. Practice makes perfect!
✨Tip Number 3
Showcase your skills through a portfolio or case studies. Highlight your experience with ITSM, ITOM, and other relevant modules. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your expertise. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Sr ServiceNow Business Analyst in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and Agile methodologies. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior ServiceNow Business Analyst role. Share specific examples of your past work that align with the requirements we’ve listed.
Showcase Your Stakeholder Management Skills:Since strong communication and stakeholder management are key for this role, make sure to include examples of how you've successfully collaborated with different teams in your application. We love seeing those interpersonal skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at N Consulting Global
✨Know Your ServiceNow Inside Out
Make sure you brush up on your knowledge of ServiceNow modules like ITSM, ITOM, and HRSD. Be ready to discuss how you've used these in past projects and how they can be applied to the role you're interviewing for.
✨Showcase Your Agile Experience
Since Agile methodologies are key for this position, prepare examples of how you've successfully worked in Agile environments. Talk about your role in sprints, how you collaborated with teams, and any process improvements you initiated.
✨Master Stakeholder Management
Demonstrate your strong communication skills by preparing to discuss how you've managed stakeholders in previous roles. Share specific instances where you gathered requirements or resolved conflicts, highlighting your ability to translate business needs into technical solutions.
✨Bring Your Analytical A-Game
Be ready to showcase your analytical and problem-solving skills. Prepare a couple of scenarios where you identified issues, created process maps, or developed functional documentation that led to successful outcomes in your projects.
